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Dashboard lag when online

AuthorMessage
DaSpiderMonkeys - The Walking Dead
102,558  TrueAchievements points123 posts
Last post: 17 May at 16:09
Posted on 06 June 12 at 16:55
Hey guys. I was curious if any of you have had this issue before.

When I sign on to Live, the dashboard seems to have noticable lag to it. Everything from loading friends lists to apps to quick play seems to take upwards of 20 seconds or so.

I've tried the following

1. Cleared the drive cache.
2. Made sure I had all the proper ports open in my router.

What I've heard from other sources is that it might be a good idea to back up the save files to a USB key and format the hard drive ( corrupt ). I'd rather not have to do that, but will if that is the only solution left.

By the way this is a newer Xbox slim. I've had it about a year now.
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liiami
213,501
liiami
132 completed games(Includes owned DLC)213,501  TrueAchievements points536 posts
Last post: 16 May at 12:01
Posted on 07 June 12 at 10:14
Yup, this happens to me constantly on my 5 month old S console.
Everything takes around a minute to populate. I get that damn spinning circle too much!

Do you have a kinect connected? I've noticed without a kinect connected, this tends not to happen.
JMJimmy
266,822
JMJimmy - Xbox Lame One is going to be a pass for me.
209 completed games(Includes owned DLC)Achievement Completion Percentage: 45.38% (Includes owned DLC) - 115 more achievements required to reach 46%3,075 posts
Last post: Today at 20:03
Posted on 07 June 12 at 11:23
I have this happen all the time - it's that every time it goes and tries to re-download every image and re-verify every licence and it's constantly downloading the latest advertising. It's *really* bad when you have 230+ games installed... literally it can take 3-5 minutes to populate on a slow connection. Even on a fast one it takes at least 1-2 for the "My Games" list.
Life, it's funny that way.
DaSpiderMonkeys - The Walking Dead
102,558  TrueAchievements points123 posts
Last post: 17 May at 16:09
Posted on 07 June 12 at 18:05
Yup I sure do have a Kinect hooked up. I'll try unhooking it tonight and see if that might be the issue. I don't really use it anyway.
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alklein92201
182,082
alklein92201
Achievement Completion Percentage: 46.76% (Includes owned DLC) - 34 more achievements required to reach 47%TrueAchievements Game Info Editor6,668 posts
Last post: Today at 14:06
Posted on 07 June 12 at 19:50
Since you have one connected, the lag is likely from the Kinect scanning. Every time I go to the dashboard, it takes a while to load, and I've noticed the Kinect starts scanning up and down right when I get to dashboard. And right when it stops scanning, my dashboard loads and I have no more issues.
Spilner
285,472
Spilner - The one thing i was after, backwards compatibility, isnt included so no sale for me
9,177 comments541 solutions9,270 posts
Last post: 22 Jan at 09:39
Posted on 08 June 12 at 17:53
Yup kinect restarts when you exit to dash and start up, takes a while.
Normality has resumed in the crazed mind of a nutjob
WarmedxMints
358,398
WarmedxMints - w00t...just got another 500msp credited to my account from xbox support for being polite!
358,398  TrueAchievements pointsTA Pro user338 posts
Last post: Today at 21:07
Posted on 09 June 12 at 19:37
Kinect slows the dashboard down a lot. You don't have to unplug it though.

If you goto Settings -> Kinect, you can turn the sensor off from there. For some stupid reason it doesn't automatically turn back on when you load a kinect title, so you'll have to go back into the settings and turn in on manually every time you want to use it. Still, itseasier than having to plug it back in.
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Phantom XBL
147,781
Phantom XBL
Achievement Completion Percentage: 95.46% (Includes owned DLC) - 23 more achievements required to reach 96%131 completed games(Includes owned DLC)161 posts
Last post: 21 May at 23:38
Posted on 10 June 12 at 05:57
Howdy,

Do you know your internet speed, in terms of Mbps?
Might be able to help once I know.

Thanks
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JMJimmy
266,822
JMJimmy - Xbox Lame One is going to be a pass for me.
209 completed games(Includes owned DLC)Achievement Completion Percentage: 45.38% (Includes owned DLC) - 115 more achievements required to reach 46%3,075 posts
Last post: Today at 20:03
Posted on 10 June 12 at 14:35
Phantom XBL said:Howdy,

Do you know your internet speed, in terms of Mbps?
Might be able to help once I know.

Thanks
Not sure about the OP but mine is 25mbps down 7mbps up.
Life, it's funny that way.
Phantom XBL
147,781
Phantom XBL
Achievement Completion Percentage: 95.46% (Includes owned DLC) - 23 more achievements required to reach 96%131 completed games(Includes owned DLC)161 posts
Last post: 21 May at 23:38
Posted on 10 June 12 at 17:10
JMJimmy said:Not sure about the OP but mine is 25mbps down 7mbps up.25Mbps is more than enough. The reason I asked was due to the fact that I have heard of people with < 10Mbps having issues with their dashboard lagging. This is most likely caused from the ads that run flash, and constantly resend packets to refresh the "video ads" every 20-30 seconds. Personally, I am deeply disturbed to hear people say these types of things because ads seem to be overwhelming our dashboards now-a-days. If Microsoft is going to charge us $60-70 a year for membership, we shouldn't have to be exposed to ads, especially ones which do not relate to games (e.g. McDonalds ad). JMJimmy, if you do have a Kinect, make sure it is not set to show in the dashboard background, in which case a perfect solution has been provided already (see below).

WarmedxMints said:Kinect slows the dashboard down a lot. You don't have to unplug it though.

If you goto Settings -> Kinect, you can turn the sensor off from there. For some stupid reason it doesn't automatically turn back on when you load a kinect title, so you'll have to go back into the settings and turn in on manually every time you want to use it. Still, itseasier than having to plug it back in.
If you're still having issues after that, or if you have the same issue and don't even own a Kinect, then you may want to post your concern here: http://support.xbox.com/en-US/

Use the above link to contact a rep for help, or post in the forums for help. (Those options can be found via the link above, then on the new page that opens, look on the right-hand side).

Good luck to all who encounter this issue,

Phantom
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JMJimmy
266,822
JMJimmy - Xbox Lame One is going to be a pass for me.
209 completed games(Includes owned DLC)Achievement Completion Percentage: 45.38% (Includes owned DLC) - 115 more achievements required to reach 46%3,075 posts
Last post: Today at 20:03
Posted on 10 June 12 at 17:40
Phantom XBL said:JMJimmy said:Not sure about the OP but mine is 25mbps down 7mbps up.25Mbps is more than enough. The reason I asked was due to the fact that I have heard of people with < 10Mbps having issues with their dashboard lagging. This is most likely caused from the ads that run flash, and constantly resend packets to refresh the "video ads" every 20-30 seconds. Personally, I am deeply disturbed to hear people say these types of things because ads seem to be overwhelming our dashboards now-a-days. If Microsoft is going to charge us $60-70 a year for membership, we shouldn't have to be exposed to ads, especially ones which do not relate to games (e.g. McDonalds ad). JMJimmy, if you do have a Kinect, make sure it is not set to show in the dashboard background, in which case a perfect solution has been provided already (see below).

Good luck to all who encounter this issue,

Phantom
Mine is completely unreleated to Kinect. Happens when it's unplugged as well. It's the DRM and image downloads every time. It's like no one bothered to test the dashboard with a sizable game collection.
Life, it's funny that way.
Phantom XBL
147,781
Phantom XBL
Achievement Completion Percentage: 95.46% (Includes owned DLC) - 23 more achievements required to reach 96%131 completed games(Includes owned DLC)161 posts
Last post: 21 May at 23:38
Posted on 11 June 12 at 03:02
JMJimmy said:Mine is completely unreleated to Kinect. Happens when it's unplugged as well. It's the DRM and image downloads every time. It's like no one bothered to test the dashboard with a sizable game collection.JMJimmy said:It's *really* bad when you have 230+ games installed.Hello again,

Do you mean you have this many games installed, or downloaded?
(Installed, as in installing a retail game on your HDD).
(Downloaded, as in XBLA games, etc).
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JMJimmy
266,822
JMJimmy - Xbox Lame One is going to be a pass for me.
209 completed games(Includes owned DLC)Achievement Completion Percentage: 45.38% (Includes owned DLC) - 115 more achievements required to reach 46%3,075 posts
Last post: Today at 20:03
Posted on 11 June 12 at 04:21
Phantom XBL said:Hello again,

Do you mean you have this many games installed, or downloaded?
(Installed, as in installing a retail game on your HDD).
(Downloaded, as in XBLA games, etc).
Arcade games downloaded + a handful of retail installed (Bomberman, Supreme Commander, Red Dead, etc)
Life, it's funny that way.
DaSpiderMonkeys - The Walking Dead
102,558  TrueAchievements points123 posts
Last post: 17 May at 16:09
Posted on 11 June 12 at 15:18
My connection speed is just 6 meg.
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