• Please post here if there is a problem with the scanners. Be sure to check for any existing Live issues
here before posting.
• You can see how the scanners are running by viewing this page
TA Scanner Feed, you can find out which scanner you are on by hovering over the blue (i) next to your played games total on your homepage.
• In the various times that Live is having achievement issues please check that the GamerScore/Achievement totals on TA and xbox.com do not match before posting here.
• If you have unlocked achievements in a 0G game like
Xbox LIVE Labs and
Quake II please post here so that a full scan can be requested to pick them up for you.
• Before posting that you're not being scanned please check that your profile is not displaying
this icon where your TA score should be as that indicates your Xbox profile has privacy settings on for your Game History, click the icon for details on how to fix them.
• For GameStat issues see here -
Why haven't my Xbox One Game Stats or Challenges updated - Find out here