Server Status

sm182 said:I contacted EA today through their online chat and spoke to an advisor named Nitish P for over 3 hours (I selected to have the transcript emailed to me but it never did so can't post it).

He said something along the lines that the servers for Undercover are now shutdown for all formats and it is posted on the Online Server Update page. When I enquired where it said this he said that it was listed under PSP which in this case means all formats.

In regards to Shift he said that there is a known fault and it will be corrected tomorrow. When asked about why it had been offline since November he advised me to delete my gamertag, game files, save files and try again tomorrow and if it didn't work to contact "a specialist" who would be online at 10PM UK time.

I think it would be best for everyone to start an online chat at about 10PM and ask to speak to a specialist. They "might" be able to shed some light on this problem.Many thanks, I'll try connect in NFS Shift tomorrow and see what happens.

Well that is BS, towards EA that is. They gave no notification about any shutdown for Undercover despite having to give a months notice. Any idea on how to push the issue aside from their useless online chat support?

What's up with EA and their old NFS! It's one of their oldest series and yet they just set all those things aside. With xbox 360 dying couldn't they just hold out a little longer until 360 becomes unsupported?

I mean never a patch for NFS Carbon, Prostreet turned offline but also had bullshit with those event achievements, Most Wanted having their servers offline (luckily no achievements). Now Undercover just switched off like that?

matdan12 said:Well that is BS, towards EA that is. They gave no notification about any shutdown for Undercover despite having to give a months notice. Any idea on how to push the issue aside from their useless online chat support?Perhaps trying to contact the developer directly is my only thought. They've been helpful in the past regarding Carbon/ProStreet.

I've added the transcript of the chat now.

sm182 said:matdan12 said:Well that is BS, towards EA that is. They gave no notification about any shutdown for Undercover despite having to give a months notice. Any idea on how to push the issue aside from their useless online chat support?Perhaps trying to contact the developer directly is my only thought. They've been helpful in the past regarding Carbon/ProStreet.

I've added the transcript of the chat now.Only way I know is Twitter though. Not sure where they posted to get events fixed in Carbon/Pro-street and give more people moderator status for Pro-street.

Also thanks for the transcript.

matdan12 said:sm182 said:matdan12 said:Well that is BS, towards EA that is. They gave no notification about any shutdown for Undercover despite having to give a months notice. Any idea on how to push the issue aside from their useless online chat support?Perhaps trying to contact the developer directly is my only thought. They've been helpful in the past regarding Carbon/ProStreet.

I've added the transcript of the chat now.Only way I know is Twitter though. Not sure where they posted to get events fixed in Carbon/Pro-street and give more people moderator status for Pro-street.

Also thanks for the transcript.All of the pro street stuff was fixed through twitter accounts.

So we should tweet them?

Yes. Everyone please.

So I am thinking if someone with there twitter account (Have not used twitter much at all) pushes to make this a community thing we could get this fixed or speed them up in fixing it. Seems plenty of people need the online afterall.

Everyone needs it once It's gone.

JamP0und32 said:Everyone needs it once It's gone. So true.

If anyone else wants to chime in - http://answers.ea.com/t5/Other-EA-Games/Servers-not-working-Need-for-Speed-Undercover/m-p/4278880#M26694

added to the message myself too. hopefully we can get this fixed

Hey guys, I log in server of NFS Shift today and is online!

Here a proof in photo:

http://prntscr.com/5yahur

Maybe the servers of this game came online too, someone need test!

I just checked and the servers for this are still unavailable.

Posted. I hope they respond (Hopefully unlike Ubisofts useless support)

I hear its working but me and my friend have not been able to get on and I don't want to start deleting friends to see if I can connect to the servers if they aren't even working. Whats going on in this game?

The same thing happening with skate 2 and 3 servers. Nothing. EA are being rather slack with fixing their broken servers.

I manage stay in the servers for 2 hours straight playing with my friend, in January 28th.

Today I'll enter again and test if servers are still online.

Please post if it goes up again. Thanks.