Konami Offering Free Game To Silent Hill HD Owners

Konami Offering Free Game To Silent Hill HD Owners

Not all press is good press, after all

Written by N0T PENNYS B0AT on 11 August 12 at 22:03

Earlier this week, the very disappointing news that Konami would not be able to patch the buggy Silent Hill HD Collection caused quite a stir on TA and abroad. What hurt most is that the patch has been released on PS3, but the publisher said nothing could be done to patch the Xbox 360 version, due to a lack of resources.

A big company like Konami couldn't just sit by and let their reputation take such a blow, especially from the Silent Hill faithful, so they're offering a consolation package to anyone who can present their receipt for the HD Collection.
If you purchased Silent Hill HD Collection for the Xbox 360 new and from a recognized retailer, and still have the original receipt, please send your receipt to Konami Customer Service for verification and further details on how to exchange your product. This offer is only valid for Silent Hill HD Collection (XBOX 360 version) games purchased on or before 08.08.2012. All requests must be made in writing and submitted on or before 10.07.2012 and is subject to availability. Any inquiries received after this date will not fall under this exchange program. This offer is valid for purchases made in North and South America.Some sites, such as CheapAssGamer, have shared rumors of which replacement games are eligible, but this has not been confirmed by Konami. For now, it's best to contact the publisher directly via their e-mail address (customersupport@kde-us.com) and provide proof of purchase.

The patch for Silent Hill: Downpour is still in development for Xbox 360 and should arrive "at a later date."

Thanks to all of the community members who suggested this news!
AuthorMessage
Oliversudden20 - MTAF: Important message regarding my TA imight get banned as an achievement on fifa 13 glicthed on me which i cannot fix
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Last post: 11 Aug 12 at 22:06
Posted on 11 August 12 at 22:06
so nothing for europe well thats a smart move
Dallasthedude
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Dallasthedude - Cheap Japanese Xbox 360 and NTSC-J games for sale! JP 360 for $300, shipping included!!!!!
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Last post: 17 Mar at 01:41
Posted on 11 August 12 at 22:17
wtf. Sucks for me...I was the first person to 1000 this game and had to deal with all its buggy bs. But I didn't keep me receipt!!! Sucks....
Watty8883
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Watty8883 - Just bought Pimp my Ride on ebay and its in bloody French
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Last post: 06 May at 02:16
Posted on 11 August 12 at 22:27
Oliversudden20 said:so nothing for europe well thats a smart moveObviously the glitches only happen if you are American.
mitchcraft1980 - deleting account bye bye [wave]
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Last post: 04 May at 22:20
Posted on 11 August 12 at 22:29, Edited on 11 August 12 at 22:33 by mitchcraft1980
submitted before the 10 7 2012 , thats going to be hard unless time travel becomes available


Watty8883 said:Oliversudden20 said:so nothing for europe well thats a smart moveObviously the glitches only happen if you are American.I looked at some of the people posting that said they had no issues and they seemed to be people in Europe so i guess it might just be the NTSC version having the issues
KitsuneChaos
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KitsuneChaos - Omae wa mo shindeiru
TA Pro userAchievement Completion Percentage: 46.26% (Includes owned DLC) - 102 more achievements required to reach 47%595 posts
Last post: 13 Sep 12 at 01:11
Posted on 11 August 12 at 22:32
Bought it day one; lost my receipt. Win.
=_=;
uK x Peace
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uK x Peace
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Last post: 23 Apr at 18:28
Posted on 11 August 12 at 22:33
mitchcraft1980 said:submitted before the 10 7 2012 , thats going to be hard unless time travel becomes availableIn America they put the month first, then the day, then the year. No I do not know why.
peace
warm slurm
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warm slurm
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Last post: 20 Mar at 11:12
Posted on 11 August 12 at 22:40
mitchcraft1980 said:submitted before the 10 7 2012 , thats going to be hard unless time travel becomes available


Watty8883 said:Oliversudden20 said:so nothing for europe well thats a smart moveObviously the glitches only happen if you are American.I looked at some of the people posting that said they had no issues and they seemed to be people in Europe so i guess it might just be the NTSC version having the issues
The games are probably the same... although my friend has the PAL version and when I told him about it being notoriously glitchy he said he hadn't had a problem with it at all apart from the issues with the fog.
BloodwCinnamon - What a douche. http://tinyurl.com/b3fylvd
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Last post: 09 May at 22:42
Posted on 11 August 12 at 22:42
uK x Peace said:In America they put the month first, then the day, then the year. No I do not know why.It's a priority thing. The idea began as "biggest to smallest", like year / month / day, the same way we go hours : minutes : seconds, but since everyone hopefully knows what year it is, we bumped the year to the back.

Anyway, still waiting on a response from Konami. Some have claimed being denied this rumored offer, so I wouldn't call this iron-clad just yet.
Herr Karamell
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Herr Karamell - Always Looking For Some Sexy Boosting
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Last post: 12 May at 14:39
Posted on 11 August 12 at 22:43
Watty8883 said:Oliversudden20 said:so nothing for europe well thats a smart moveObviously the glitches only happen if you are American.Clearly, European games never suffer from glitches...
TwistedTB
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TwistedTB - Seriously ... achievement unlocked at 10,408/10,000
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Last post: 15 May at 17:13
Posted on 11 August 12 at 22:43
So if you go and buy a new copy now its the patched version or what? Did they do a recall of the retail discs??!!??
MH The Rockstar
TA Pro user2,683 posts
Last post: 16 May at 21:23
Posted on 11 August 12 at 22:44
Watch them offer to swap it for some other piece of crap glitch fest that they won't patch...

Seriously though, at least they are trying to uphold some sort of face here. Ultimately, it's still bad press and has me thinking twice about buying any new Konami game in the future.
Ha ha, Charade you are!
HamsterExAstris - Spring is coming. Damn allergies.
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Posted on 11 August 12 at 22:47
TwistedTB said:So if you go and buy a new copy now its the patched version or what? Did they do a recall of the retail discs??!!??They did not and will not do a recall. There is no patched version for 360.
Grr. Argh.
Raezie
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Last post: Yesterday at 10:38
Posted on 11 August 12 at 22:55
Is it really as gamebreaking as every makes out? Played through the pal version a couple times & havent noticed any issues.
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YoshiMiyamoto
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YoshiMiyamoto - Over two years after release, Scott Pilgrim is getting online multiplayer?  Why not just make another game in that time?
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Last post: 11 Jan at 08:21
Posted on 11 August 12 at 23:01
This is bullshit...I'm supposed to have kept the receipt for something I bought four months ago?
devil in cain
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Last post: 12 Apr at 20:17
Posted on 11 August 12 at 23:06
Kind of ridiculous to expect anyone to have kept the reciept for so long... Think they may need to rethink this because a lot of people are gonna be even more pissed off about this.
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Bashford
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Posted on 11 August 12 at 23:08
uK x Peace said:mitchcraft1980 said:submitted before the 10 7 2012 , thats going to be hard unless time travel becomes availableIn America they put the month first, then the day, then the year. No I do not know why.I've always thought this was a fucking ridiculous format too
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Kovy88
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Posted on 11 August 12 at 23:09
Great job for not stating "US only" on the headline and crushing all hopes with a small bolded text at the end of the article.
Twinkling82
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Last post: Today at 18:16
Posted on 11 August 12 at 23:12
N0T PENNYS B0AT said:...due to a lack of resources.I like how they subtly take a shot at Microsoft for wanting so much money for a second patch.
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Liam Rising
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Last post: 06 Feb at 12:10
Posted on 11 August 12 at 23:20
im in uk and mines buggy. i wish they pacthed it but no theirs nothing i can do and the only thing they offer is not avaliable here i just wish they pacthed it