UFC App Problems - Microsoft Offers Consolation

By Rebecca Smith, 4 years ago
Microsoft's UFC app debuted on December 30th with coverage of a heavyweight bout between Brock Lesnar and Alistair Overeem. To celebrate this fact, Microsoft handed out 30,000 promotional codes for users to view the first bout for free. Unfortunately, the coverage, known as UFC 141, was plagued with technical issues. Some users couldn't even access the app, while those that did reported constant crashing and buffering, video definition issues and the app skipping to different times in the broadcast without any prompts from the user. A few days afterwards, the service's provider Bitmob promised that all of the 30,000 users who registered to view UFC 141 for free would be provided access to a future fight at no cost.

Well, the second fight, dubbed UFC 142, airs tonight. Jose Aldo will take on Chad Mendes in a featherweight bout in Rio de Janeiro, and this fight will be free to view for the 30,000 gamertags affected by the problems with UFC 141. As stated on Twitter, all users need to do to gain access to the free fight tonight is to head into the app and hit A on the main tile. You have to use the same gamertag that you used for UFC 141.

In addition to this, Microsoft has confirmed to Joystiq that affected users will also receive a free month of Xbox LIVE Gold membership. A Microsoft spokesperson stated: "Our hope is that this gesture conveys our sincere apologies, and helps restore confidence in our customers and fans."

UFC 142 airs at 10PM ET tonight.
Rebecca Smith
Written by Rebecca Smith
Rebecca is the Newshound Manager at TrueGaming Network. She has been contributing articles since 2010, especially those that involve intimidatingly long lists. When not writing news, she works in an independent game shop so that she can spend all day talking about games too. She'll occasionally go outside.