Adjustments to TA Cheater Status

Adjustments to TA Cheater Status

Better protecting your ratios

Written by TrueAchievement on 23 July 12 at 14:27

Hello TA community,

A little over a month ago we asked for your feedback about how we treat cheaters (and what we call cheaters) on TA. You can read that post and the responses here: Important Message From The Investigations Manager

For those afraid by the length of this post, here's the TL;DR:

Anyone on TA who has even a single cheated game on their card, whether it be their fault (game saving) or not (hacked lobbies), will now be removed from all TA Leaderboards and TA Ratio calculations.

This is as close to "zero tolerance" as the investigations team will ever get.

However (just like it has always been) these gamers will be allowed to keep their account on TA. From now on though, in the least severe cases, the investigations team may allow the user continue to have their card scanned for achievement tracking only.

With the number of people on TA it was clear that it would be very difficult (if not impossible) to come to a consensus among the entire community. The responses ran the entire spectrum from “Zero Tolerance!” to “Who Cares?”.

There still seems to be a lot of confusion from people that don’t understand that some people removed from the TA scanners have done nothing wrong. People who have had their account stolen sometimes also get the scanner boot. The reason we have to do that is because we can’t verify that the account was actually hacked while stolen (or that it was ever stolen in the first place). The same issues happen with games that have hackable lobbies. It’s nearly impossible to judge intent when these issues arise. It’s not entirely fair that people are punished for something they had no control over. While it is true that your account is your responsibility, that’s something we prefer to allow Microsoft to deal with.

We needed to find a balance between protecting site ratios, while still maintaining some level of humanity in the investigation process. Take http://www.trueachievements.com/Call-of-Duty-World-at-W....htm for example - we can all agree that there are a lot of hackers playing this game. Some people pay Microsoft Points to get 10th prestige (plus other achievements), while others might stumble upon an XP lobby and they don’t realize that going to the dashboard will prevent them from saving the extra XP. There are also people who claim they just unlock all of the achievements when joining a zombie lobby with no effort of their own. It’s impossible for the investigations team to verify if you cheated these achievements on purpose or if you just got extremely unlucky.

Previously the team has taken the stance that it doesn’t really matter - cheated achievements (whether on purpose or accident) affect ratios and they do their best to remove these achievements from the system. Remember that the team doesn't judge the gamer, only the achievements on the card. This means that sometimes smart cheaters go free, while innocent people take a fall.

So after reading all of the community feedback, we think we have a new system in place to balance the fairness of investigations. We had previous talked about removing games from a TA card and while the idea had some pretty good support, it has been shelved for now. So instead we’ve built upon the GamerScore only tracking idea and expanded it. Going forward there will be four levels of access to TrueAchievements.

You can review these levels of access on the Cheat Policy page.

Keep in mind that the Investigations Team is simply trying to maintain the ratios on the site. Each person on the team has their own personal feelings on cheaters. Some of them have less tolerance for people who have made mistakes than others. However as a team they are just trying to protect the ratios, nothing more, nothing less. They aren’t out to embarrass gamers or make them feel bad. They have no vendettas and have even had to remove friends from the scanners in the past. These new levels of access will allow the site to remove anyone from the ratio calculations while not having to oust them completely from the community. This still gives us the ability to completely shut down an account that is clearly cheating for the sake of cheating.

We know this change won’t fit everyone’s idea of a perfect system (especially those that want zero tolerance) however it’s still a lot better than what we have right now. Currently people who have one very obviously cheated game get to stay on the scanners, while someone who had their account stolen might be removed for only 3 or 4 odd achievements crossing only 2 games. It’s pretty obviously that the old system was far from perfect.

Two more quick things to mention:

Previous Investigations: If you have previously had your tracking on TA suspended. You may contact the Investigations Manager ( PM Investigations Manager ) to see if you can qualify for either Non-Stat or GS Only tracking. There are a couple things you should include in your message:

#1. You should include any games that you admit have been cheated (either on purpose, or from things like stolen accounts or hacked lobbies). You should include games that were cheated even if they were not in your original report.

#2. You should include what level of tracking you would find acceptable. “Non-Stat” and/or “GS Only”. This doesn’t mean that you get to pick where you are placed. The team will vote based on what is on your card. However they would like to know before setting you to GS Only if you are just going to turn around and ask to close your account on TA if set to that level.

Uncaught Cheaters: It’s probably silly to ask people to turn themselves in, but we're going to ask anyway. The process of handling reports is a pretty lengthy and even if only 20 people were to opt in to this the team would still save quite a few hours. Of course you’ll need a reason to rat yourself out. In exchange for making the process easier for us (by you opting in to turning yourself in) we’ll give extra leeway during just the first two weeks of these new accounts. Once this time period has ended, anyone reported will not be given the same level of leeway. So if you gamesaved a few games back in 2006 when you first got your Xbox, now is the time to come clean. It may mean the difference between having TA tracking or not. You can contact the IM via the link above; include the same information that is asked for there.

That’s it! Thanks for taking the time to read this. We're excited that moving forward we’ll be able to better protect the TA Ratios but not have to resort to constantly out-casting every TA member who has even the slightest of oddities on their card.

And, please remember the key point:

Anyone on TA who has even a single cheated game on their card, whether it be their fault (game saving) or not (hacked lobbies), will now be removed from all TA Leaderboards and TA Ratio calculations.

UPDATE: To the people who are worried about World at War hacked lobbies:

The investigations team originally requested that I add a way to remove a single game from a gamer. I thought this going to be an awful lot of work for something that was going to be very rarely used.

However, given the number of people in this thread who are claiming to have accidentally walked into a hacked WaW lobby which resulted in them popping a couple of WaW achievements, I will start work on this code.

In the mean time, anyone whose only cheated achievements are those couple of WaW ones will not have any action taken against them.
AuthorMessage
John Pellegrini - Excited for Trials Fusion DLC today!
TrueAchievements site super-promoterTrueAchievements Pro user720 posts
Last post: 12 Aug at 18:40
Posted on 23 July 12 at 14:29
Nicely done. Exactly what I wanted to see.
toast
@ei8htyei8ht http://ei8htyei8ht.com
LeedomCrud27 - MY REAL GT IS OPEN ENDED SKY
1,196 TrueAchievement Points201 posts
Last post: 15 Feb at 21:02
Posted on 23 July 12 at 14:32
that means 86,000 ppl will be removed coz of world at war lol n leaderboard hackers
LeedomCrud27 - MY REAL GT IS OPEN ENDED SKY
1,196 TrueAchievement Points201 posts
Last post: 15 Feb at 21:02
Posted on 23 July 12 at 14:33
at least 23,000 lol
blue silk
84,699
blue silk - I miss Xbox...
29 completed games(Includes owned DLC)Achievement Completion Percentage: 61.84% (Includes owned DLC) - 6 more achievements required to reach 62%335 posts
Last post: 23 Oct 12 at 11:07
Posted on 23 July 12 at 14:36
Wow...
THEpaynexkiller - Back home. Done achievement hunting. Streak ended at 114 days or so (every day I lived with my girlfriend.)
Achievement Completion Percentage: 95.39% (Includes owned DLC) - 32 more achievements required to reach 96%183,737 TrueAchievement Points377 posts
Last post: 05 Aug at 23:39
Posted on 23 July 12 at 14:36
In the end... Achievement points mean nothing. It isn't currency, it isn't important. People who get uptight about it, shouldn't. It mean's nothing. In 2 years, we will all turn off our xbox's and buy a xbox 720. Your 360' Achievement points will be useless - More so then they are now.
The new and improved.
anthony2690
195,042
anthony2690 - I forgot how much I enjoyed Diablo 3 :)
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Last post: 14 Aug at 11:13
Posted on 23 July 12 at 14:37
yay :)
i might go higher up in the leaderboards now or for ratios on certain achievements :D
liner bronson
364,184
liner bronson
268 completed games(Includes owned DLC)Achievement Completion Percentage: 95.54% (Includes owned DLC) - 51 more achievements required to reach 96%242 posts
Last post: 09 Aug at 01:17
Posted on 23 July 12 at 14:38
I personally don't see how you can ban anyone for dodgy-looking world at war achievements when it is a known fact that people, through no fault or sinister intent of their own, can unwittingly wander into a hacked lobby and pop 10th prestige or whatever. That seems incredibly harsh to me. If you did something unintentionally then you are not a cheat.
DakotaThrice
268,259
DakotaThrice - http://help.ea.com/en/article/how-to-get-the-sims-2-ultimate-collection/
Achievement Completion Percentage: 42.12% (Includes owned DLC) - 213 more achievements required to reach 43%88 completed games(Includes owned DLC)3,510 posts
Last post: Yesterday at 07:39
Posted on 23 July 12 at 14:39
liner bronson said:I personally don't see how you can ban anyone for dodgy-looking world at war achievements when it is a known fact that people, through no fault or sinister intent of their own, can unwittingly wander into a hacked lobby and pop 10th prestige or whatever. That seems incredibly harsh to me. If you did something unintentionally then you are not a cheat.The issue is that people can intentionally hack them and then claim they hit a modded lobby.
UnShavenM0nkey - People confuse me
136,662 TrueAchievement Points262 posts
Last post: 31 Jan at 06:14
Posted on 23 July 12 at 14:39, Edited on 23 July 12 at 14:44 by UnShavenM0nkey
YAY a brave brave smart cool awesome move. Well done VERY well done.

Awaits the whiners................
litepink
265,643
litepink
5,265 posts
Last post: 19 Aug at 03:21
Posted on 23 July 12 at 14:39
THEpaynexkiller said:In the end... Achievement points mean nothing. It isn't currency, it isn't important. People who get uptight about it, shouldn't. It mean's nothing. In 2 years, we will all turn off our xbox's and buy a xbox 720. Your 360' Achievement points will be useless - More so then they are now.Xbox 720 isn’t killing achievements. They’ve expanded achievements to GFWL, WP7, and now with Windows 8. They aren’t going to end with the next console...
My TA Deal Blog: http://tinyurl.com/6t8nzpd
ScuzzyBunny
574,164
ScuzzyBunny - Which will pop first? Lvl 60, Loot Goblins, 500k from drops, or Diablo on Nightmare? So close to all!
257 completed games(Includes owned DLC)TrueAchievements Pro user1,101 posts
Last post: Yesterday at 21:42
Posted on 23 July 12 at 14:40
Full disclosure...I logged on NFS Pro Street for the Community Race Day, and they gave me the wrong one. Logged back on later in the same day and got the correct one...things like this (the incorrect achv being unlocked due to a developer issue) are ok, correct? Hate to have someone see I got two "unique date" achvs on the same day and find I have been banned!
Killer Punks...all that needs to be said.
True XenoBlade - That's a wrap ladies and gentleman! 28 weeks in the GTASC, 6 months! Good luck to the rest of the teams!
Achievement Completion Percentage: 80.48% (Includes owned DLC) - 57 more achievements required to reach 81%TrueAchievement Ratio: 1.55781,508 posts
Last post: Yesterday at 14:19
Posted on 23 July 12 at 14:40
THEpaynexkiller said:In the end... Achievement points mean nothing. It isn't currency, it isn't important. People who get uptight about it, shouldn't. It mean's nothing. In 2 years, we will all turn off our xbox's and buy a xbox 720. Your 360' Achievement points will be useless - More so then they are now.Achievements are too big of a marketing tool to simpy 'get rid of' for Microsoft and other companies. You can be sure there will be achievements in the new xbox, otherwise a good portion of the community would be in a complete and utter uproar.

On topic, i know ALOT of friends who have been in World At War Zombie lobbies and have everything glitched and unlocked on them. So i still think it's unfair, BUT i don't see alot of other options either that will please everybody to an extent.

Oh well, what can you do?
Posted on 23 July 12 at 14:41, Edited on 23 July 12 at 14:42 by mitchcraft1980
on the cheat policy page under GS only you have written • Win not have TA Score / TA Ratio instead of "will not"

just thought you should know.

Anyway these seem like fair actions
Dynamite Andy
197,255
Dynamite Andy - Walking Dead and BSP nearly done.. What next?
Achievement Completion Percentage: 85.14% (Includes owned DLC) - 57 more achievements required to reach 86%164 completed games(Includes owned DLC)592 posts
Last post: 12 Aug at 13:41
Posted on 23 July 12 at 14:41
liner bronson said:I personally don't see how you can ban anyone for dodgy-looking world at war achievements when it is a known fact that people, through no fault or sinister intent of their own, can unwittingly wander into a hacked lobby and pop 10th prestige or whatever. That seems incredibly harsh to me. If you did something unintentionally then you are not a cheat.This ^.
Find it rather unfair how I'm going to be toke of the leaderboards and the ratio's because of this.
Arron114
338,729
Arron114
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Last post: 20 Aug at 22:21
Posted on 23 July 12 at 14:44
THEpaynexkiller said:In the end... Achievement points mean nothing. It isn't currency, it isn't important. People who get uptight about it, shouldn't. It mean's nothing. In 2 years, we will all turn off our xbox's and buy a xbox 720. Your 360' Achievement points will be useless - More so then they are now.I think you're spending your time on the wrong website friend.
kurdtkalv
148,746
kurdtkalv
148,746 TrueAchievement Points154 posts
Last post: 23 Jul at 09:35
Posted on 23 July 12 at 14:46
good work team! nice to see some progress in this matter! ;)
Some ppl might be able to get back,at least with the tracking,I like that.
DemonATX1337
240,307
DemonATX1337 - Note to self: Be on lookout for Tomb Raider and Forza DLC price cuts.
Achievement Completion Percentage: 70.40% (Includes owned DLC) - 67 more achievements required to reach 71%TrueAchievement Site Rank: 6,309 out of 249,079133 posts
Last post: 13 Apr 13 at 11:05
Posted on 23 July 12 at 14:46
I say Amen to the 1 game cheating policy. Now to go check out the Final Fantasy XI and Deathsmiles leaderboards.
Posted on 23 July 12 at 14:47
Dynamite Andy said:liner bronson said:I personally don't see how you can ban anyone for dodgy-looking world at war achievements when it is a known fact that people, through no fault or sinister intent of their own, can unwittingly wander into a hacked lobby and pop 10th prestige or whatever. That seems incredibly harsh to me. If you did something unintentionally then you are not a cheat.This ^.
Find it rather unfair how I'm going to be toke of the leaderboards and the ratio's because of this.
its better than loosing your entire tracking which would of happened before but yeah i can understand for the people that have not cheated being pissed off but as they said they have no way of knowing who has deliberately cheated and has ended up in one of them lobbies so this new way gives a better option that having all your tracking privileges removed
Sgt Slithe
290,027
Sgt Slithe
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Last post: 18 Jun at 13:45
Posted on 23 July 12 at 14:47
So I take it that it is too difficult to have the game removed from the offender's tag?
Yes we all know about the COD WAW lobbies, but what if another game gets hacked like WAW and some honest gamers get unlucky before the community all realise what's going on?

This change by TA doesn't work for me in the slightest. I just hope that if another game gets hacked, then it's you 'zero tolerance' idiots that get the hacked chiev - then we'll see your viewpoints change to something a little more sensible!