Game Discussion: AirMech Arena Forum

Servers down? 5/26

AuthorMessage
Mr Li4bility
342,155
Mr Li4bility
Posted on 26 May 18 at 18:26
Worked fine on Thursday but since then I haven’t been able to log in.
I’m getting an error message saying that the servers are unavailable.


Anyone else having this problem?
ContraryGravy7
Posted on 26 May 18 at 21:52
yep
master max 2004
Posted on 27 May 18 at 21:24
I know right? I’ve played Airmech Arena since it came out in 2014. But I’ve only just recently bought the prime pack but it was basically a waste of money because for some reason the servers are down! Come on Ubisoft, fix Airmech Arena there are desperate people like us that want to play the game!
Mr Li4bility
342,155
Mr Li4bility
Posted on 27 May 18 at 22:20
I had my 7 day VIP active and looks like I’m going to lose it unless they refund us some time for servers being down
Bahaumaut
991,509
Bahaumaut
Posted on 28 May 18 at 11:44
Not only the Arena servers, but the whole website (carbongames.com) is down. I don't use Twit-er, but checking @Airmech seems to show that the website itself is "Low Priority". Not sure if they're even aware of the One issues.

And I'm someone who bought the starter pack on the 360, then bought it again on the One when they failed to transfer account stuff over and starting me at the very beginning again.
ContraryGravy7
Posted on 29 May 18 at 14:59
It might have something to do with the EU's General Data Protection Regulations. Could anyone access it during the 24-25 of May?
ContraryGravy7
Posted on 29 May 18 at 16:29
This appears to be the reason. They have mentioned it as the reason their forums having been locked. However, this is mere speculation.
Mr Li4bility
342,155
Mr Li4bility
Posted on 29 May 18 at 16:46
ContraryGravy7 said:
This appears to be the reason. They have mentioned it as the reason their forums having been locked. However, this is mere speculation.
Yeah I was on on the 25th getting achievements.
Let’s hope this gets cleared up soon!
Xpovos
545,295
Xpovos
Posted on 29 May 18 at 20:25
Still nothing on their official forums, either. Not even a peep of complaint. I'd have posted myself, but you need a login and I don't have one to hand.

https://forums.ubi.com/forumdisplay.php/725-Technical-Issues...
Time not important; only life important.
Mr Li4bility
342,155
Mr Li4bility
Posted on 29 May 18 at 22:14
I got a generic response about clearing my cache and making sure I have internet on my Xbox. 😒 I swear tech support makes my want to kill myself.
T3ARIN IT UP
150,820
T3ARIN IT UP
Posted on 30 May 18 at 00:24
They actually replied to me saying

"This is a known issue we are looking into. We recommend checking back later. Thanks for the report!"
Xpovos
545,295
Xpovos
Posted on 30 May 18 at 00:55
Servers are back up!
Time not important; only life important.
T3ARIN IT UP
150,820
T3ARIN IT UP
Posted on 30 May 18 at 02:56
Confirmed =)
Bahaumaut
991,509
Bahaumaut
Posted on 30 May 18 at 12:02
Their website (carbongames.com) is up as well. Probably a related issue. Also wondering if they'll dole out any refunds or bonus items or anything; they were down the entire (US) holiday weekend, and it sounded like someone burned a VIP week right before it happened.
Xpovos
545,295
Xpovos
Posted on 30 May 18 at 12:26
I've never seen them do anything like that before in previous outages. Most weren't this long, though.

I'd say, don't count on it, and if we get something, it's a pleasant surprise.
Time not important; only life important.
MontySATX
584,265
MontySATX
Posted on 12 June 18 at 06:28
the servers seem to be down again. did anyone find a workaround, such as clearing the cache, or is it a wait and see situation?
Xpovos
545,295
Xpovos
Posted on 12 June 18 at 07:49
It seems to be on Ubisoft's side, so there's little players can do. The servers do go down fairly often for short periods of time. It's the long gaps that are concerning.
Time not important; only life important.
MontySATX
584,265
MontySATX
Posted on 12 June 18 at 16:25
thanks Xpovos for the info.
T3ARIN IT UP
150,820
T3ARIN IT UP
Posted on 08 July 18 at 05:05
July update, still nothing
VicTron554
49,521
VicTron554
Posted on 29 May 19 at 00:26
I’m 2019 the server are working fine. The only reason I’m now having a problem is because I made a purchase. The game was running smoothly and still does on my other account, but won’t work on my main after I purchased some diamonds.
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