Game Discussion: The Walking Dead: The Final Season

pre-order bonus: The Walking Dead Collection.

  • Opus TakiOpus Taki1,070,983
    Posted on 14 August 18 at 00:34Permalink
    So I pre-ordered this, but can't work out how, or where, I download The Walking Dead Collection. Anyone know?
  • JblacqJblacq523,081
  • Posted on 14 August 18 at 00:50Permalink
    Yep, unlike normal bundles you had to go the store and search it up for yourself and it shows up as free.
  • Opus TakiOpus Taki1,070,983
    Posted on 14 August 18 at 01:34Permalink
    Thanks for the replies.
  • BejitoXBejitoX541,508
    Posted on 14 August 18 at 04:12Permalink
    Funny, I preordered it yesterday and did not get the collection. Called Microsoft and they told me Telltale stopped the promotion on Friday.
  • Blissed AwayBlissed Away567,296
    Posted on 14 August 18 at 04:39, Edited on 14 August 18 at 04:40 by Blissed AwayPermalink
    If you got it during the preorder window, the Walking Dead Collection will show up as free on the Microsoft Store. For me it took nearly a day before it became free.
  • Posted on 14 August 18 at 05:04Permalink
    I purchased it 5 hours ago, and it still not showing as free.
    WIKD
  • Opus TakiOpus Taki1,070,983
    Posted on 14 August 18 at 05:51, Edited on 14 August 18 at 05:51 by Opus TakiPermalink
    BejitoX said:
    Funny, I preordered it yesterday and did not get the collection. Called Microsoft and they told me Telltale stopped the promotion on Friday.
    Yeah. It was still being advertised right up until launch. Got a refund in the end. It really was only worth the price if the TWDC was thrown in for free.
  • HanxHanx752,436
    Posted on 14 August 18 at 12:31Permalink
    BejitoX said:
    Funny, I preordered it yesterday and did not get the collection. Called Microsoft and they told me Telltale stopped the promotion on Friday.
    What Friday was that? I pre-ordered it on the 4th August and never got it. Doesn't show up as free either.
  • JblacqJblacq523,081
    Posted on 14 August 18 at 13:00Permalink
    I pre-ordered it yesterday and was able to get the collection right after.
  • HanxHanx752,436
    Posted on 14 August 18 at 13:07Permalink
    Jblacq said:
    I pre-ordered it yesterday and was able to get the collection right after.
    Do I need to start playing The Final Season? If this don't get resolved then I want a refund
  • Tatersoup19Tatersoup19929,419
    Posted on 14 August 18 at 15:11Permalink
    Have just spend an hour chatting with MS Support about this. It's an ongoing issue and their engineers are "working" on it.
  • HanxHanx752,436
    Posted on 14 August 18 at 15:26Permalink
    Just spoke to them on the phone. They said there is an issue, they didn't explain any further.
  • Kaji AF16Kaji AF16645,594
    Posted on 14 August 18 at 15:46, Edited on 14 August 18 at 15:47 by Kaji AF16Permalink
    Same problem here, I can´t download the Collection. Pre-ordered Final Season yesterday.
  • Oriole2682Oriole26822,423,658
    Posted on 14 August 18 at 18:23Permalink
    The reason so many people are having problems is because you had to go to the store and try to "buy" the collection and instead of $49.99 it was FREE...if you didn't do this before the release of the Final Season it will no longer show up as FREE but full price again. Stupid way to do it I got lucky cause I already had it installed from disc and it wouldn't let me play it and took me right to the store.
  • Posted on 14 August 18 at 20:26Permalink
    Pre-ordered on Saturday and no joy for me either :/
    Am an evil Scotsman!!!
  • JblacqJblacq523,081
    Posted on 15 August 18 at 02:50Permalink
    Hanx said:
    Jblacq said:
    I pre-ordered it yesterday and was able to get the collection right after.
    Do I need to start playing The Final Season? If this don't get resolved then I want a refund
    Nope, I didn't have to play it.
  • Bridge188Bridge188761,382
    Posted on 15 August 18 at 07:47, Edited on 15 August 18 at 08:47 by Bridge188Permalink
    I pre-ordered the final season over a week ago - didn't know I had to do anything special to get hold of the pre-order bonus - went to see if I could download it yesterday now final season is out, and nope, it wants to charge me full price. Screw that, I'm going to go ask for a refund.
  • HanxHanx752,436
    Posted on 15 August 18 at 11:18, Edited on 15 August 18 at 11:43 by HanxPermalink
    Just rung them, they won't give me a refund because I used Microsoft money to pay some of it. That's shit cause I used my own money to pay most of it. No Collection for me then. Wankers angry

    EDIT: They rung me on a different number. I'm getting a refund now. :)
  • Posted on 15 August 18 at 13:38Permalink
    You guys had how long to preorder again?
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