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Archive of Bug Reports

New session emails

Fixed
AuthorMessage
MrFreakzilla
406,554
MrFreakzilla
Posted on 16 June 19 at 14:45
New session emails have stopped in the last few days for me. I have changed my email address with no success. Is this a site bug or is it only with my account?
John Acey
221,860
John Acey
Posted on 16 June 19 at 15:59
It's all related to the new gamertag system microsoft released, and TA needing to adjust lots of stuff for it to work on the site.
I'm guessing its going to take some time untill everything is back in working order.
Reborn Insanity
Posted on 16 June 19 at 18:00
The devs will be back in the office tomorrow to fix any existing issues with the new gamertag system.
See You Space Cowboy...
Shinnizle
741,276
Shinnizle
Posted on 16 June 19 at 18:24
Just checking in to say I'm having the same problem, notification-wise. I usually get them in my TA inbox, not email, but I haven't had any private messages for new sessions for games on my boost list since Friday. Considering how many games I have on my boost list, that's unheard of laugh
Broke is a state of wallet. Poverty is a state of mind.
Bastian Reader
Posted on 16 June 19 at 19:32
I was wondering why I wasn't receiving emails. I thought TA was taking an unheard of break haha
LizardKingLXXXI
Posted on 18 June 19 at 18:51
Yeah same for me, I usually get loads and had none the last few days
BushidoBrown305
Posted on 21 June 19 at 12:17
Glad this isn’t just me. I havent been receiving notifications about sessions as well
John Acey
221,860
John Acey
Posted on 21 June 19 at 13:08
Yea, it's been a week now.
First I thought it was bond with the boost request list being down, but that's already up.
I wonder if this is bit more tricky thing to fix.

I hope it's coming back on soon, the session notification system was the way that I was joining sessions. ^^
I guess I wudn't mind a little update for how long it could be expected for this feature to return? At least some ranged possible estimation?
Seamus McLimey
Posted on 22 June 19 at 23:37, Edited on 23 June 19 at 06:55 by Seamus McLimey
Adding my name to the list. Last received a session message on June 13.
FreshAspek
305,821
FreshAspek
Posted on 23 June 19 at 17:37, Edited on 23 June 19 at 17:38 by FreshAspek
Same problem

EDIT: Wanted to add that my "view games on boost list" button was broken but that seems to be fixed now. Still not receiving notifications.
SultryPenguin
961,925
SultryPenguin
Posted on 23 June 19 at 19:26
Same issue here.
The root cause may not be the notifications themselves, but figuring out "session availability":
- the pages for a game or achievement do not show any available gaming sessions in their corresponding panel for me
- the global gaming session page works as expected (including filters)
John Acey
221,860
John Acey
Posted on 23 June 19 at 22:04, Edited on 23 June 19 at 22:05 by John Acey
SultryPenguin said:
- the pages for a game or achievement do not show any available gaming sessions in their corresponding panel for me
This happened just today onwards thou.
But the session notifications have been down for a week+.

I'm guessing that while they're trying to fix it, other things go down too for temporarely cause.
BushidoBrown305
Posted on 24 June 19 at 18:45
Yea can’t see any sessions on a games page either :(
Reborn Insanity
Posted on 24 June 19 at 19:32
BushidoBrown305 said:
Yea can’t see any sessions on a games page either :(
I've logged this.
See You Space Cowboy...
Extr3m3 G4m3r
221,428
Extr3m3 G4m3r
Posted on 24 June 19 at 23:57
I am relieved to know I'm not the only one having this issue! I have so many games on my boost list, once i stopped receiving emails about future sessions for about 3 days straight I knew something was up! Which then I reached out to a moderator and he notified me that the devs are working on a fix for it and then he pointed me here. But why are we the chosen ones? That is the real question, lol
John Acey
221,860
John Acey
Posted on 25 June 19 at 01:29, Edited on 25 June 19 at 01:30 by John Acey
Extr3m3 G4m3r said:
But why are we the chosen ones? That is the real question, lol
Hmm. I'm not sure if I just missed a joke, but it's not happening only to few random individuals. ^^ It's down for everybody.
HitmanOllie
22,043
HitmanOllie
Posted on 25 June 19 at 10:32
This has now been fixed. I've had a quick test and I can see PMs going out for a session I just created. Was a small bug to do with the recent gamertag changes.

This should fix it for everyome, but let me know if you still are not receiving notifications! toast
BushidoBrown305
Posted on 25 June 19 at 11:01
^ It’s definitely not fixed. And every game still says “there are currently no sessions for this game” on its page
HitmanOllie
22,043
HitmanOllie
Posted on 25 June 19 at 11:03
BushidoBrown305 said:
^ It’s definitely not fixed. And every game still says “there are currently no sessions for this game” on its page
No sessions appearing for a game is a separate issue - sorry forgot to mention that. Have you got a link to a session which you shouldve had a notification for?
HitmanOllie
22,043
HitmanOllie
Posted on 25 June 19 at 11:20
As a heads up, I've just fixed the game page right-panels. They should show the upcoming sessions correctly now.
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