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Zoom not functioning on Desktop version while on Mobile

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  • Posted on 27 June 19 at 23:16, Edited on 27 June 19 at 23:20 by Leo Ascendent
    I've tried zooming in (the two finger pinch method mobile users are likely accustomed to) on several other sites, and the ability to zoom works without issue, it also works when using the mobile version of the site. But using the desktop version while on a mobile device, does not seem to work. Seemed to just start as of yesterday or maybe the day before.

    Double tapping the screen works, but the zoom level is not adjustable.

    I realize this is probably not something easily fixed, or maybe unfixable, but thought I'd post it anyway, as I'm sure others are having issues as well.

    In case Rich and the team need or want the info....

    Android 9.0 (Galaxy Note 8)
    One UI 1.0
    Chrome 75.0.3770.101
  • KodingKoding1,006,714
    Posted on 27 June 19 at 23:31
    It's working OK on my Windows phone. Might be a Chrome issue.

    Windows Mobile 10.0.15254.572 (Alcatel Idol 4S)
    Microsoft Edge 40.15254.572.0
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  • lfcjohnlfcjohn1,751,206
    Posted on 28 June 19 at 08:10
    Koding said:
    It's working OK on my Windows phone. Might be a Chrome issue.

    Windows Mobile 10.0.15254.572 (Alcatel Idol 4S)
    Microsoft Edge 40.15254.572.0
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  • AtlantisRhythmAtlantisRhythm1,397,574
    Posted on 28 June 19 at 08:18
    I've also got a Galaxy Note 8 w/ Chrome and can confirm pinch zooming seems a bit buggy. It works sometimes, maybe the 4th or 5th try.
  • Gensui AkainuGensui Akainu4,558,203
    Posted on 28 June 19 at 16:03
    Same here
  • Posted on 29 June 19 at 02:34
    +1 Very annoying. Samsung Galaxy J3 on Chrome.
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  • tsjakoetsjakoe308,129
    Posted on 30 June 19 at 08:12
    I have the same issues for about a week now.
    First I though it was blocked complety, but when trying a few times I was able to pinch-zoom.

    The page is responsive (except the banner-loading-frenzy :-( ) so this might be related script? A banner maybe?

    Together with the banner nonsense, this makes the site a lot less useable to me.
  • JumboWarioJumboWario1,126,039
    Posted on 06 July 19 at 17:07
    Seems to be fine on safari for iPhone.
    Game On.
  • XI AlphaMale IXXI AlphaMale IX1,150,118
    Posted on 07 July 19 at 00:23
    Same

    Chrome 75.0.3770.101
    Android 7.0
    U.S.
  • M4dzlM4dzl245,136
    Posted on 08 July 19 at 17:48
    I can confirm this issue with Android 9.0 and Chrome 75.0.3770.101.

    Hopefully the issue gets addressed at the right point and will be fixed soon. Thanks for this awesome (and possibly best) achievement hunter website and all your hard work. toast
  • notion3000notion3000803,401
    Posted on 09 July 19 at 07:53
    Same. It is god dam awful. Its only happened in the past week.
  • notion3000notion3000803,401
    Posted on 09 July 19 at 08:38
    I'm on Chrome too
  • SabenRothschildSabenRothschild1,120,909
    Posted on 10 July 19 at 07:52
    Chrome 75.0.3770.101
    Android 7.1.1

    Me too.

    It's just on my tablet this last week since updating chrome, while my phone still works fine on chrome 74 so guessing it's the browser. For what it's worth I always browse with force zoom enabled. Not noticed a problem on other sites, though - just this one that I use most regularly, lol laugh
  • meatman75meatman752,155,135
    Posted on 10 July 19 at 18:48
    Same when I use chrome on my Android .

    If I use Firefox on the same phone, there is no issue. Very annoying.
  • XI AlphaMale IXXI AlphaMale IX1,150,118
    Posted on 10 July 19 at 22:27
    I don't see any evidence any other sites are affected either though. Just seems to be Chrome and TA.
  • Posted on 15 July 19 at 12:06
    Apologies, I've been on holiday for the last week.

    It's working fine on Chrome on my iPhone, so sounds like it's an Android issue.

    I'm not aware that we've changed anything on this, but Jack is back in the office tomorrow and also has an appropriate phone we can test this on.
  • J4CKA1J4CKA1335,085
    Posted on 18 July 19 at 13:32
    Same issue here. Galaxy phone as well. Does not work on Chrome, works fine on Edge, although Chrome is my preferred browser for mobile.
  • meatman75meatman752,155,135
    Posted on 24 July 19 at 19:46
    Still broken cry. Firefox is terrible, please try and fix this soon.
  • notion3000notion3000803,401
    Posted on 25 July 19 at 06:31
    Still broken. Does not work on Chrome, works fine on Edge, although Chrome is my preferred browser for mobile.
  • Posted on 25 July 19 at 08:12
    We have been trying with the ad network to recreate this over the last couple of weeks but have been unable to recreate it at all - is there any more info you can give to help us?

    What city are you in, do you have ads showing, what phone model are you on?
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