Xbox Help Forum

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Missing Gamerscore

Posted on 09 August 19 at 11:31
I was playing on Tuesday and everything was fine until I got booted off of live and couldn't get back on. Wednesday I turned on my Xbox and was missing over 25k gamerscore. I checked and it shows multiple completed games I did at 0%. This site still shows them 100%.

Is anyone else experiencing this issue and is there a way to fix it.
Posted on 09 August 19 at 13:50
This is an old bug that's been around many years.

When it happened to me, first time I lost 75k, second about 30k. I cba searching but there is a big forum post about it.

MS said they fixed it, but maybe it still occurs. Either way, it will recalibrate and fix itself. It took about a week each time for mine to fix itself.

Unfortunately, nothing you yourself can do except submit a support ticket. But I have faith it will fix itself.
Posted on 09 August 19 at 21:50
Thanks for the quick reply, I never had this happen before so I was worried.
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