Game Discussion: Microsoft Sudoku

Game hangs on loading screen

  • illdizzogilldizzog1,088,508
    Posted on 07 January 20 at 20:13Permalink
    Sweet! Can confirm. This issue is closed like an elevator door but soon re-open once we get to the next floor...
  • DavehxDavehx495,468
    Posted on 07 January 20 at 20:17Permalink
    Just got an email from Microsoft saying they had fixed the bug, tried it and it does indeed work. No need to reinstall
  • HannersWhoHannersWho388,879
    Posted on 07 January 20 at 21:13Permalink
    Working again for me!
  • VictimOfDesireVictimOfDesire1,109,171
    Posted on 07 January 20 at 21:53Permalink
    Came here to say I just tried it randomly and got in, but it looks like you all beat me to it. smile
  • planchetflawplanchetflaw303,212
    Posted on 08 January 20 at 02:46Permalink
    So happy. Time to zone out
  • REB3LREB3L1,043,502
    Posted on 08 January 20 at 13:03Permalink
    Working here too, thanks for your efforts!
  • DrDolemDrDolem350,231
    Posted on 28 February 20 at 22:34Permalink
    Anyone else still having this problem?
  • Posted on 05 March 20 at 00:52Permalink
    Don’t have this issue but I can’t get passed the tutorial. I put the correct number in the row but nothing happens
    Every game with DLC that you pay for is a paid update.
  • Posted on 05 March 20 at 08:06Permalink
    Having this problem, reinstalled. can play as guest. but as soon as I log in to my live account its stuck on loading...
    Lassiedelikker
  • DrDolemDrDolem350,231
    Posted on 05 March 20 at 14:39Permalink
    Lassiedelikker said:
    Having this problem, reinstalled. can play as guest. but as soon as I log in to my live account its stuck on loading...
    Exact same here, making me sad missing my March medals cry
  • Posted on 05 March 20 at 17:47Permalink
    I've been having issues the last couple of days logging in. Tried clearing cache, reinstalling, but can't past the load screen. Wiping app of all data let me into the tutorial, but went into the infinite loading after trying to reconnect my profile. On Android.
  • MathGuy42MathGuy42612,820
    Posted on 05 March 20 at 21:47Permalink
    I was just able to login on Android (Bluestacks) after a rather long wait. I didn't time the wait, but it seemed like 30 seconds or more. I'd let it sit a few minutes to see if you can get in.
  • Posted on 05 March 20 at 23:48Permalink
    I've been finding that if I delete the app and then reinstall it will work, but next time I open it I get stuck at the title loading screen again and have to repeat. Pretty frustrating...
  • Griffiths316Griffiths316154,040
    Posted on 08 March 20 at 17:19Permalink
    I've got the same got to level 17 last week then opened up the app monday morning and rank had been reset then got the loading issues. Emailed support but have only got a note to say they are looking into it.
  • KorewahondesKorewahondes393,421
    Posted on 09 March 20 at 09:56Permalink
    Benyboy007Style said:
    I've been finding that if I delete the app and then reinstall it will work, but next time I open it I get stuck at the title loading screen again and have to repeat. Pretty frustrating...
    Same, I unsintall and reinstall the app every day to play challenges.
    Transcending history, and the world, a tale of souls and swords, eternally retold.
  • StormSurgeStormSurge203,822
    Posted on 16 March 20 at 04:35Permalink
    Uninstalling doesn’t work for me. As soon as I try to sign in with my XBL account, it just loads & loads. So frustrating.
  • KorewahondesKorewahondes393,421
    Posted on 16 March 20 at 09:25Permalink
    There's a new update that fixed the "delete app & reinstall everytime you want to play" issue!
    Transcending history, and the world, a tale of souls and swords, eternally retold.
  • StormSurgeStormSurge203,822
    Posted on 17 March 20 at 13:55Permalink
    Korewahondes said:
    There's a new update that fixed the "delete app & reinstall everytime you want to play" issue!
    For iOS?
  • KorewahondesKorewahondes393,421
    Posted on 17 March 20 at 16:57Permalink
    Idk, I'm on Android.
    Transcending history, and the world, a tale of souls and swords, eternally retold.
  • StormSurgeStormSurge203,822
    Posted on 17 March 20 at 18:45Permalink
    Still not working on iOS. (And the delete & reinstall doesn't work either.)
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