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WP Achievement Syncing Issues? Post HERE!

  • Posted on 26 March 20 at 16:19, Edited on 26 March 20 at 18:30 by Shadow KisuragiPermalink
    Hello everyone! Recently, I had someone from Microsoft reach out asking about this issue. In order to help diagnose the issue, they've asked for more information from the community.

    If you've run into issues with syncing achievements on your Windows Phone since December, please provide the following information in a post here and I'll pass it on to my contact. Please share this with everyone that has a Windows Phone that has run into this problem, and we can hopefully get it addressed!

    • Gamertag
    • Titles of Games where issue is experienced.
    • Device (WP7. WP8, WP8.1, WP10, as well as type: ie Lumia 640)
    • Device ID (IMEI, optional)
    • OS Version
    • Time of last repro (in this case, when the achievement didn't unlock)
  • JeffMommJeffMomm322,679
    Posted on 26 March 20 at 16:41, Edited on 26 March 20 at 17:02 by JeffMommPermalink
    GamerTag: JeffMomm
    Title of Game: Monster Go! (WP)
    .....Achievement Name: Sacred Crown (if this helps them...)
    Device: WP8.1 Lumia 920
    Device ID: (Is IMEI what they want?) 353680050350794
    OS Version: 8.10.14219.341
    Date unlocked: roughly 2/17/2020

    Thanks!!! Fingers crossed!
    Jeff
  • Larvi1Larvi11,420,223
    Posted on 26 March 20 at 17:00Permalink
    • Gamertag - Larvi1
    • Titles of Games where issue is experienced - Tiny Troopers
    • Device - Lumia 640 LTE WP8.1 Update 2
    • Device ID - can provide upon request
    • OS Version - 8.10.15148.160
    • Time of last repro - 3/26/2020 approx 12:52pm eastern
  • Death and GloryDeath and Glory1,569,199
    Posted on 26 March 20 at 17:19, Edited on 26 March 20 at 17:43 by Death and GloryPermalink
    Gamertag - Death and Glory
    Titles of Games where issue is experienced - Six Guns
    Device - WP 8.1 Nokia Lumia 928
    Device ID - IMEI: 356336050593803
    OS Version - 8.10.14219.341
    Time of last repro: Feb 10 2020
  • Posted on 27 March 20 at 08:34Permalink
    Gamertag homunculus fury
    • Titles of Games where issue is experienced. Halo Spartan strike
    • Device WP8.1 update 2 Lumia 640 LTE
    • Device ID (IMEI, optional)
    • OS Version WP 8.1 update 2
    • Time of last repro about two weeks ago I hadn't played regular until then. Been using this phone as my daily phone.
    Please excuse my typos I'm typing on my ducking phone.
  • Mike PitchMike Pitch762,732
    Posted on 27 March 20 at 17:20, Edited on 27 March 20 at 17:43 by Mike PitchPermalink
    • Mike Pitch
    • Halo Spartan Assault (WP)
    • Device WP 8.1 Lumia 1020
    • Device ID (will provide on request)
    • OS Version 8.10.14234.375
    • Time of last repro (3/4/2020; have not attempted to since)
  • Johnny SinisterJohnny Sinister1,081,503
    Posted on 28 March 20 at 21:15Permalink
    • Johnny Sinister
    • Microsoft Solitaire
    • Device: WP8, Nokia Lumia 929
    • Device ID (IMEI:358331050929089)
    • OS Version: 8.10.12219.341
    • 2/19/2020
  • HackAndPwnHackAndPwn170,834
    Posted on 29 March 20 at 02:32Permalink
    • HackAndPwn
    • Microsoft Bingo (WP)
    • WP 8.1 Lumia 920
    • Device ID (will provide on request)
    • OS Version 8.10.14234.375
    • 03/03/2020
  • Posted on 29 March 20 at 22:28Permalink
    Northern Lass
    Text Twist 2 and Microsoft Solitaire
    WP8.1 Lumia 535
    Device id available on request
    Os 8.10.14234.375
    19/3/20 solitaire
    28/3/2020 text twist
  • Posted on 31 March 20 at 22:52Permalink
    R4AssaultRifle
    Age Of Sparta
    WP 8.1 Lumia 520
    Device ID (will provide on request)
    OS Version 8.10.14234.375
    14/2/2020
  • Posted on 04 April 20 at 17:12, Edited today at 03:38 by DUCK KILLER 01Permalink
    • DUCK KILLER 01
    • Microsoft Solitaire Collection
    • Device WP8.1 HTC One M8 OP6B180
    • Device ID available on request
    • OS Version 8.10.15143.154
    • Mar 31 2020 Lucky 13 achievement. Unlocked in game not showing on gamertag.

    I fired up my old Nokia Lumia 900 Windows 7.5 and the Xbox app is not updating achievements on that device also. The game I want to finish is Earthworm Jim. The only place I have or can get that game anymore.
  • LGS I HitmanLGS I Hitman1,056,180
    Posted on 05 April 20 at 00:35Permalink
    LGS I Hitman
    Microsoft Solitaire Collection(WP)
    WP 8.1 Lumia 535
    Device ID available on request
    OS Version 8.10.14234.375
    15/3/20
    Mpphhh mphh mph mphhhh mphhh mhh! - Red Pyro
  • IdleEnigmaIdleEnigma256,837
    Posted yesterday at 15:48Permalink
    • Gamertag Idleenigma
    • Kingdoms and Lords
    • Device WP8.1 Lumia 520
    • Device ID 358995050612299
    • OS Version 8.10.14219.341
    • Time of last repro not sure, beginning of feb though
  • SILVAF0XXSILVAF0XX330,196
    Posted yesterday at 15:51Permalink
    • SILVAF0XX
    • Microsoft Bingo (WP)
    • Windows Phone 8.1 Update
    • Lumia 925 (IMEI, 356717050215887)
    • 8.10.14226.359
    • 23.02.20 (Unlocked achievement on W8.1 surface but my WP8.1 failed that day, was the first time used in a while)
  • VIGILANTE 14VIGILANTE 141,360,305
    Posted yesterday at 16:07Permalink
    • VIGILANTE 14
    • Gravity Guy
    • Windows Phone 8.1 Update, Nokia Lumia 1020
    • Device ID available on request
    • 8.10.14234.375
    • April 6, 2020. 12:06 PM
  • Crazie IrishCrazie Irish391,478
    Posted yesterday at 16:14Permalink
    • Crazie Irish
    • Microsoft Minesweeper (WP), Microsoft Mahjong (WP)
    • Windows Phone 8.1 Lumia 1520
    • OS Version 8.10.14219.341
    • 02/24/20, 02/25/20, 02/29/20
    She's. Fast enough. For you. Old man.
  • Posted yesterday at 16:15, Edited yesterday at 16:16 by MrZombieChickenPermalink
    GamerTag: MrZombieChicken
    Title of Game: I don't recall.....it's been a while
    Device: WP8.1 Lumia 822, Lumia 635 (IMEI can be provided upon request)
    OS Version: 8.10.14219.341
    Date unlocked: Don't remember
    This space for rent.
  • JefeGatorJefeGator740,374
    Posted yesterday at 16:42Permalink
    Gamertag: JefeGator
    Titles of Games where the issue is experienced: Kinectimals
    Device (WP8.1, Lumia 920)
    Device ID (IMEI, optional)
    OS Version
    Time of the last repro (in this case, when the achievement didn't unlock): January 2020
  • Dr5treveDr5treve281,196
    Posted yesterday at 18:50Permalink
    Gamertag: Dr5treve
    Title Of Game: de Blob Revolution (WP)
    Device: WP7 HTC 7 Mozart T8698
    Device ID: 35262904161748101
    OS Version: 7.10.8862.144
    Date Achievement Didn't Unlock: March 2020
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