Xbox 360

Forum for Xbox 360 related things

Unable to connect to Xbox network?

  • Phantom DethPhantom Deth379,932
    Posted on 10 December 22 at 01:14
    Anyone else suffering this issue over the last day?.. I can't connect at all to Xbox Live on 360 games via backwards combability anymore.. I can sign in no problem on a 360... And I was playing on these games on backwards compatibility just yesterday.. Now today I get a sign-in issue.. Speak to Xbox Support they tell me to factory reset which deletes all locally stored data.. And the issue remains its won't even recognise that my console is connected to live no problem.. I can't download my profile because it won't connect to live... Like.. Serious what's going on?
  • Posted on 10 December 22 at 01:36, Edited on 10 December 22 at 01:41 by Resosaur
    Not just you! Came here looking for others having this issue. Started earlier today for me. I can't sign online via either the 360 emulator on my Series X or on my 360 console itself. All other devices in house connect just fine. Hoping this is only temporary?

    Don't factory reset anything, it's either system wide or a regional issue.
    https://www.waivingentropy.com/
  • RarePresenceRarePresence577,486
    Posted on 10 December 22 at 11:34
    Same issue for myself,I'm In ireland.
    My inn's as clean as an elven arse.
  • KuroiSama117KuroiSama117213,465
    Posted on 10 December 22 at 11:48
    Same, Russia
  • VOODOO85VOODOO851,196,953
    Posted on 10 December 22 at 13:34, Edited on 10 December 22 at 13:56 by VOODOO85
    An XBL friend messaged our group saying he was having issues too and he's in Australia

    EDIT: loaded up a 360 game via BC and got error code saying can't connect, wanna exit and test connection, code 80070490

    Went onto 360 console and got error saying problem with gamertag, try restarting Xbox etc with code 8007065B

    Went through to 360 dash anyway and it connected to XBL fine and i was able to play an online game without issue

    Went back to my XSX and loaded up the same 360 game and had no issues this time, able to play online etc so no issues for me now

    Hopefully it's back up and working fully and not just intermittent
  • asbarnesasbarnes831,323
    Posted on 10 December 22 at 13:49
    Same here
  • Chelski BlueChelski Blue365,410
    Posted on 10 December 22 at 14:19
    Same issue here in UK a today - glad it’s not just me!
  • Posted on 10 December 22 at 14:39
    US here, and it's been like this since last night. Can't connect on my 360 console, can't connect through BC on Xbox One S.
    "Stop."
  • MrBurton10MrBurton10792,138
    Posted on 10 December 22 at 16:26
    I can't connect on my 360 for at least the past 12 hours. Western US.
  • Posted on 10 December 22 at 16:34
    Still down for me, east coast US.
    https://www.waivingentropy.com/
  • Ludio NomenLudio Nomen964,163
    Posted on 10 December 22 at 17:07
    Same for me in the UK.
    In the not too distant future, next Sunday A.D. ...
  • Dr MartyDr Marty1,290,661
    Posted on 10 December 22 at 17:30
    Yea same for me. Getting error code 8015190E.

    I thought the TA scanners were malfunctioning because my achievements wouldn't sync. Then I realized that I was apparently playing the 360 game offline the whole time (over BC on my SeriesX). The achievements are marked as unlocked, but they are not being uploaded. Also can't play MP.
  • VOODOO85VOODOO851,196,953
    Posted on 10 December 22 at 17:32, Edited on 10 December 22 at 17:38 by VOODOO85
    Update for me. I have multiple Xbox consoles and for some reason, i can't get onto 360 profiles or anything on my Series S. Other consoles (XSX, XB1 all work fine)

    Whats stupid is that the profile that can't get onto XB360 via BC on my XSS (error code 8015190E) - that same profile can play XB360 games fine on my XB1 including multiplayer

    Whenever i try to download a profile on my XSS via the 360 guide, i get that the console can't connect to XBL and do i want to Test Connection
  • Phantom DethPhantom Deth379,932
    Posted on 10 December 22 at 17:38
    I have also tried the cloud via game pass on a 360 game and it won't find the network on that either.. Which makes no sense because itself its inherently online as its the cloud...

    Only thing I can recommend is to submit detailed reports to Microsoft Support.. This is kind of a big deal.
  • neoncatneoncat479,782
    Posted on 10 December 22 at 17:41
    I'm connected to my internet but can't connect to XBL
  • Phantom DethPhantom Deth379,932
    Posted on 10 December 22 at 17:48
    It seems to be an account issue if its only effecting sign in via emulation on the Xbox One/Series/Cloud but not 360.. At least for me.. I don't understand why.. But file away reports for now to bring it up on their radar.
  • Phantom DethPhantom Deth379,932
    Posted on 10 December 22 at 17:51
    VOODOO85 said:
    Update for me. I have multiple Xbox consoles and for some reason, i can't get onto 360 profiles or anything on my Series S. Other consoles (XSX, XB1 all work fine)

    Whats stupid is that the profile that can't get onto XB360 via BC on my XSS (error code 8015190E) - that same profile can play XB360 games fine on my XB1 including multiplayer

    Whenever i try to download a profile on my XSS via the 360 guide, i get that the console can't connect to XBL and do i want to Test Connection
    Thats what I'm getting as well.. It can't pick up the network to download an account and even with one it just gave me the above mentioned error code.. But having factory reset it no account and that issue now as well.

    https://support.xbox.com/en-GB/xbox-live-status

    I'm not seeing it reflected on the status page as an issue yet.
  • VOODOO85VOODOO851,196,953
    Posted on 10 December 22 at 17:57
    VOODOO85 said:
    Update for me. I have multiple Xbox consoles and for some reason, i can't get onto 360 profiles or anything on my Series S. Other consoles (XSX, XB1 all work fine)
    Scratch that, the XB1 which was working fine an hour ago (tested MP by joining a lobby) can't get onto 360 MP anymore. Error code 8015190E too.

    Series X is still working fine as of now
    Another XB1 is working fine (i have 2 in the house)
    Xbox 360 (x2) is working fine
  • Posted on 10 December 22 at 18:03
    I had 8015190E error yesterday however i troubleshoot internet connection and it started to work again.
  • matszematsze638,874
    Posted on 10 December 22 at 18:04
    same problem here for me in Germany
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