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Malfunctioning Scanners

AuthorMessage
TrueAchievement
Posted on 21 May 19 at 16:19
Found the problem, fixed the issue and it shouldn't happen again toast
Jericho222
591,352
Jericho222
Posted on 26 May 19 at 14:07
I earned some achievements in MGS Revengeance on Backward Compatibility but they haven't added to my profile. Ive since gotten XB1 achievements in Just Case 4 and those have added correctly. Any ideas why Revengeance isn't showing?
Koding
849,925
Koding
Posted on 26 May 19 at 14:18
Jericho222 said:
I earned some achievements in MGS Revengeance on Backward Compatibility but they haven't added to my profile. Ive since gotten XB1 achievements in Just Case 4 and those have added correctly. Any ideas why Revengeance isn't showing?
Looks like the BC emulator lost connection with LIVE. Looking at your Xbox page, they are showing you have 0 achievements in MGR:R. Next time you play the game, make sure that the emulator is connected to LIVE and the achievements will show up on your next scan.
61 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,300 achievements/trophies earned in LEGO games!
Tatl360
185,278
Tatl360
Posted on 26 May 19 at 23:59, Edited on 27 May 19 at 00:00 by Tatl360
I've just scanned twice and it didn't pick this achievement:
Hardwood HeartsThe PranksterThe The Prankster achievement in Hardwood Hearts worth 13 pointsTake 500 total tricks. Earn this in Single Player or Xbox LIVE play.


It is on Xbox Live, and the total of GS here is counting it (83.845), so the scanners are seeing it I guess, but it shows locked here.
It was unlocked on the Xbox 360 10 minutes ago.
Koding
849,925
Koding
Posted on 27 May 19 at 00:17
Tatl360 said:
I've just scanned twice and it didn't pick this achievement:
Hardwood HeartsThe PranksterThe The Prankster achievement in Hardwood Hearts worth 13 pointsTake 500 total tricks. Earn this in Single Player or Xbox LIVE play.


It is on Xbox Live, and the total of GS here is counting it (83.845), so the scanners are seeing it I guess, but it shows locked here.
It was unlocked on the Xbox 360 10 minutes ago.
I did a full scan on you and the achievement is now showing.
61 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,300 achievements/trophies earned in LEGO games!
Tatl360
185,278
Tatl360
Posted on 27 May 19 at 03:13, Edited on 27 May 19 at 03:16 by Tatl360
Thank you so much. wave
I was curious because it's the first time I see this happening.
misterman08
678,346
misterman08
Posted on 29 May 19 at 00:29
5 achievements earned in past 3 hrs on forza horizon 3 hot wheels dlc but dont show on TA...pro member
Koding
849,925
Koding
Posted on 29 May 19 at 00:41
misterman08 said:
5 achievements earned in past 3 hrs on forza horizon 3 hot wheels dlc but dont show on TA...pro member
I scanned your account and they're showing now.
61 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,300 achievements/trophies earned in LEGO games!
MoneyShot360
446,900
MoneyShot360
Posted on 02 June 19 at 01:48, Edited on 02 June 19 at 02:09 by MoneyShot360
I earned an achievement yesterday at 11:32pm for Instant War. I went to scan it today because it wasn't picked up, and it says 6:32am today (about 2 hours ago from this post). Looking at the Xbox app, it says 14 hours ago. My Windows notifications says Friday. With a 1390 day streak going, I made sure I got the achievement during the day. Assuming its related to PSA: Xbox Live Is Returning Achievement Unlock Timestamps That Are In The Future but wanted to check.
Juicyjams
703,761
Juicyjams
Posted on 03 June 19 at 02:45
I am pretty sure I have like 4 more years of pro left on my account, but its showing me as not being a pro member and I cant scan any ideas? Is there a way to check to see when my pro runs out?
Until I Collapse
Koding
849,925
Koding
Posted on 03 June 19 at 10:27
Juicyjams said:
I am pretty sure I have like 4 more years of pro left on my account, but its showing me as not being a pro member and I cant scan any ideas? Is there a way to check to see when my pro runs out?
Send us a message through https://www.trueachievements.com/contactus.aspx and we'll pass it along to the devs so they can look into it.
61 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,400 achievements/trophies earned in LEGO games!
TrueAchievement
Posted on 03 June 19 at 13:24
MoneyShot360 said:
I earned an achievement yesterday at 11:32pm for Instant War. I went to scan it today because it wasn't picked up, and it says 6:32am today (about 2 hours ago from this post). Looking at the Xbox app, it says 14 hours ago. My Windows notifications says Friday. With a 1390 day streak going, I made sure I got the achievement during the day. Assuming its related to PSA: Xbox Live Is Returning Achievement Unlock Timestamps That Are In The Future but wanted to check.
Correct, this started happening again on Saturday and we informed Xbox. It's likely to be fixed today but they will still need to go back and fix the incorrect timestamps from this time AND the last time.

We'll then need to work with them to update them on TA too.
Raggy D00
371,277
Raggy D00
Posted on 14 June 19 at 19:48
It looks like there might be a problem with scanner 6 i tried a manual scan about 8 hours ago and it just keeps saying my scan is in a queue, i am worried i might lose my achievement streak, please help.
Koding
849,925
Koding
Posted on 14 June 19 at 19:53
Raggy D00 said:
It looks like there might be a problem with scanner 6 i tried a manual scan about 8 hours ago and it just keeps saying my scan is in a queue, i am worried i might lose my achievement streak, please help.
Yeah, looks like scanners 6 and 7 are both down. I've notified the devs and they'll take a look as soon as they can. Your streak will be safe as long as you unlocked at least 1 timestamped achievement each day. When the scanners come back up and your achievement are scanned back in the streak will fix itself.
61 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,400 achievements/trophies earned in LEGO games!
Reborn Insanity
Posted on 14 June 19 at 21:46
Scanners should be working fine now.
See You Space Cowboy...
Blackout 4171
279,758
Blackout 4171
Posted on 15 June 19 at 08:03
Hi TA i unlocked the achievement "get some sun" on Call of duty : WaW who required to be prestige 10 (it is a 0g) and it haven't been scanned yet.
I unlocked this achievement thursday 13th
Koding
849,925
Koding
Posted on 15 June 19 at 08:07
Blackout 4171 said:
Hi TA i unlocked the achievement {#}get some sun{#} on Call of duty : WaW who required to be prestige 10 (it is a 0g) and it haven't been scanned yet.
I unlocked this achievement thursday 13th
It's showing now.
Blackout 4171
279,758
Blackout 4171
Posted on 15 June 19 at 08:19
Koding said:
Blackout 4171 said:
Hi TA i unlocked the achievement "get some sun" on Call of duty : WaW who required to be prestige 10 (it is a 0g) and it haven't been scanned yet.
I unlocked this achievement thursday 13th
It's showing now.
Thank you very much !
Phoenix C64
250,481
Phoenix C64
Posted on 19 June 19 at 07:45
i don't know if this is scanner related... but suddenly my avatar picture is a football, instead of my xbox one. i requested update and all, nothing changed.
zeldafanjtl
147,860
zeldafanjtl
Posted on 19 June 19 at 08:11
Phoenix C64 said:
i don't know if this is scanner related... but suddenly my avatar picture is a football, instead of my xbox one. i requested update and all, nothing changed.
Weird, for me it's showing your gamerpic as a soccer ball. wink
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