Game Discussion: Bloons TD 5 Forum

Monkey lab crashing UPDATE/PATCH

AuthorMessage
DAN5KI97
229,845
DAN5KI97
Posted on 24 March 17 at 15:33
Sent an email out last night to inform them of the problem and this is the response I got.

Hi there,

Thanks for being awesome and playing BTD 5 - great work on making so much progress already!

I'm very sorry to hear that. This is indeed a bug we're aware of and I'm glad to say it has been fixed for the next update which should be available very soon! In the meantime, we do appreciate you bearing with us :)

Regards,

Sam
Ninja Kiwi
DAN5KI97
JORAX
891,803
JORAX
Posted on 24 March 17 at 19:15
Nice! Thanks for passing on the info!
DAN5KI97
229,845
DAN5KI97
Posted on 24 March 17 at 22:03
You're welcome! It's nice to know they have a quick response, I thought it could of taken days to even hear back.
DAN5KI97
Clowny
243,056
Clowny
Posted on 16 April 17 at 09:01
Hi @DAN5KI97

DAN5KI97 said:
You're welcome! It's nice to know they have a quick response, I thought it could of taken days to even hear back.
Do you have any news on this? Still crashing here.

-Clowny
DAN5KI97
229,845
DAN5KI97
Posted on 18 April 17 at 07:38
No I haven't unfortunately. I thought it would've been patched ages ago but still nothing, pretty disappointing as seems lots of people have caught up so first to complete it is probably any ones game now :/ after all my efforts in the first month of release facepalm
DAN5KI97
DAN5KI97
229,845
DAN5KI97
Posted on 18 April 17 at 07:41
Going to send another email and see what they say.
DAN5KI97
DAN5KI97
229,845
DAN5KI97
Posted on 20 April 17 at 00:29, Edited on 20 April 17 at 00:31 by DAN5KI97
Got another one back fortunately and hopefully now the wait is almost over.

No problem at all and sorry for the delay in getting the update out. It's currently in testing so shouldn't be too much further away!

Regards,

Sam
Ninja Kiwi
DAN5KI97
Eurydace
416,441
Eurydace
Posted on 20 April 17 at 18:18
That's great news. I'll be hopping back into the game as soon as it's done.
Clowny
243,056
Clowny
Posted on 21 April 17 at 04:07
Thank you for sharing the news!
DAN5KI97
229,845
DAN5KI97
Posted on 24 April 17 at 03:43
You're welcome!
DAN5KI97
Eurydace
416,441
Eurydace
Posted on 05 May 17 at 13:13
So it's fixed?
Clowny
243,056
Clowny
Posted on 05 May 17 at 18:18
Nope
Eurydace
416,441
Eurydace
Posted on 05 May 17 at 18:23
Two people completed it?
Clowny
243,056
Clowny
Posted on 06 May 17 at 06:15
I was also able to get some of these achievements, but often the game crashes and I think you must just be lucky to get them ...
Eurydace
416,441
Eurydace
Posted on 06 May 17 at 06:53
It seems like the problem is unlocking too much. What stops you from saving up without unlocking anything, going offline, getting things leveled up, and then going back to the cloud save? That would work, right?
Elyoh
527,196
Elyoh
Posted on 08 May 17 at 10:48
Eurydace said:
It seems like the problem is unlocking too much. What stops you from saving up without unlocking anything, going offline, getting things leveled up, and then going back to the cloud save? That would work, right?
Pretty much my plan if I get that far and it isn't patched. Buy 13/13, unlock achievement, delete local save, load cloud save, repeat.
No God, know fear. Know God, no fear.
Seitzz
389,266
Seitzz
Posted on 17 May 17 at 04:02
As far as I know this still hasn't been fixed? I tried 5 13/13 upgrades, 1 worked the rest crashed my game.
Elyoh
527,196
Elyoh
Posted on 17 May 17 at 06:24
What actually happens? Can you not get more than one at a time?

I'm only a handful of levels away from unlocking level 13, so I need to be careful I don't get stuck.
No God, know fear. Know God, no fear.
Seitzz
389,266
Seitzz
Posted on 17 May 17 at 13:43, Edited on 17 May 17 at 13:48 by Seitzz
There are just certain ones that crash. For myself, and what it looks like for others, the whole top row ones will crash your game. I believe it's popping power, attack speed, starting cash, and starting lives. You've got them at 12/13 and when you go to upgrade to 13/13 your game gets a black screen and you get kicked to the dashboard.

It's also possible that you can just keep trying and eventually you can get it to pop, attack speed has somebody who unlocked it about a week ago.
Seitzz
389,266
Seitzz
Posted on 18 May 17 at 17:24
Seems as though they're still working on it. Very quick responses as I believe Ninja Kiwi is a relatively small studio. I guess we'll just have to wait on the next patch/update whenever that is.

May 17, 14:50 WEST

Hi I couldn't find a support place for the xbox one edition. I've been playing BTD5 on the xbox one. Every time I try to upgrade things in the monkey lab to level 13/13, the game crashes. I am wondering if there is a fix for this or if this will be fixed soon. Thanks



May 17, 16:26 WEST

Hi there,

Thanks for being awesome and playing BTD 5!

I'm very sorry to hear that. This is actually an issue we're aware of and will have fixed in the next update - coming very soon! In the meantime, we appreciate you bearing with us :)

Regards,

Sam
Ninja Kiwi
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