How to save progress??

I hope this doesn't come across as a stupid question but I cannot see anyway at all to save my progress within this game. Does anyone know how? Doesn't appear to autosave either as I just got over half way and now having to start from fresh after turning my Xbox off

I'm having the same issues...some of it has saved but not all of it is saving...

I havent found a way to manually save so I guess its supposed to autosave, doesnt appear to be working all the time though

Just lost all my progress also

Hello, my name is Will. I am currently the lead developer on Starballs. Progress is supposed to save automatically every time you complete a level.

We are very concerned about this issue and are looking into it. However, we can't seem to replicate the issue on our end and Microsoft gave us the green light on the game as well. If you have run into this issue, we would appreciate any additional information you could give us!

Please answer the following questions:
1. Was the progress you lost all completed in one session or spread out across several title launches?
2. How many levels did you complete before quitting the game?
3. How did you quit the game (ie. quitting the game via home menu, powered off Xbox One console, etc)
4. Is your Xbox One console set up for instant start-up or power saving?
5. Did you purchase any plugins for your robots and/or equip them to the robots?
6. What state was the game in when you exited it (ie. in game, in the main menu, etc)?

Please be as detailed as possible! Every little bit helps. Thanks for playing!

1. I have beated level 8 about 8 different times and it never goes past that.
2. I only completed level 8 each time but in the past i've completed 7 and 8 but it left me at 6, at some point it took me up to 7.
3. I always quit the game by hitting the home button and then going to the game and hitting start and quit.
4. My Xbox One is not set up for instant start-up and shuts off completely when I turn it off.
5. I did purchase a multiplier plug-in but didn't equip it...I purchased a couple more plug-ins but when I lost my progress they were gone too.
6. The game was always at the main menu when I exited it.

1,2. I completed the whole game and even did level select on a few levels after, all this in one sitting
3. I quit To the main menu then went on to a different game when I came back a few hours later no save file. Console wasn't even turned off at any stage between
4. Power saving but the save was lost even before turning it off
5. I brought all plug ins and switched at least 10 times while playing
6. Main menu and then Xbox home then loaded new game

I also sent you guys a DM on twitter about these issues if you need anymore help from me just ask glad to help since no one likes losing hours of gameplay

Edit: Not sure if it matters but game is being played from a external hard drive

I too am having this issue. just unlocked a bunch of achievements related to progress. i had all the section of the ship unlocked. I had multiplier, magnet & 1 other plugin maxed. i got the complete all 35 levels after doing the 3rd bonus level even tho i hadn't completed the main 35 levels. I quit out to log in to 3 games for daily logins, came back to Star Balls and it has me saved on level 8 and my plugins aren't maxed. This is at least the 2nd time it's happened to me now. The last time it happened i went from the game to the xbox settings and when i returned back to the game it had me at level 8 only unlocked when i had just been playing way further ahead.

Played through level 20 and quit out. When I came back, I was back to level 4. Achievement progress was there, just not the levels and $.

Hello again,

I just wanted to let you all know we haven't forgotten about this issue. Unfortunately we're still having trouble reproducing it, saving always seems to work properly for us (although while investigating this issue we found another bug that will be fixed in the first patch). We're continuing to search for anything that may be causing this problem.

I do have another question, though. When you notice you've lost save data, does it tend to be all progress you've made during a single play session, or is it progress made during several sessions? Or is it only some progress you've made during a single session?

By "play session" I mean the game is running and the console has not been powered off and you haven't switched to any other games.

Another question for those having this issue, if you launch the game and complete a small amount of progress (say, a single level, or buying a plugin), quit the game from the Guide and re-launch the game, does that get saved?

Thanks, we're trying everything we can think of to resolve this issue!
Will

The game won't save no matter what since the last time I posted...I always start at level 9 regardless of how far I progress in a single playthrough...I've played at least a dozen times since I posted last.

Edit: Just wondering on a side note...would you consider this a puzzle game or a golf game?

Just started this last night and got to level 8. Went back to play today and all progress was gone: levels, power ups, and coins. Played two levels to test the autosave, Quit out of the game, relaunched it and nothing was saved. It doesn't show the opening cut scene any more, so that seems to be the only indicator that anything saved.

Thanks for looking into the problem. Guess there's no point in playing again until this save issue gets patched.

Hello everyone,

I just wanted to give a quick update, we have identified the problem and it should be addressed in the next update! It was actually quite a complex issue requiring things to happen with very specific timing, but when it happened it would essentially cause the entire saving system to lock up, and it wouldn't save again until the game was restarted.

If you got really unlucky, it encountered this issue early on in the game's lifecycle every time you launched it. Regardless it should be fixed in the next patch.

Thank you all for your patience with us on this issue. It's been a bit frantic trying to figure out what was going on, but we're glad we could find a resolution.
Will

No problems, it actually started saving for me once I tried to collect keys lol now all I need is the 500 hours

BGDEV said:Thank you

Thanks BGDEV for addressing and working to fix the save problem. Quite a few devs never bother to patch issues with their games, so it's much appreciated. I've played through the game in one sitting a few times and finally had a save "stick" further into the game including all the bonus levels.

Now the elephant in the room: What the heck is up with the 250 and 500 hour achievements? I've been playing Forza Horizon 3 at least once a week for six months and I'm only up to 121 hours played of that. 100 hours is the max any time based achievement should require. I do like Star Balls, but not 500 hours worth.

Gunstar you can just hit the ball once and then leave it running...I did get signed out after 11 hours though and lost that progress cause you have to finish the level for your time to count...I'm still around 275 hours idling and might not even make top 10 for 500

We are also working with Microsoft to make those achievements (much) more reasonable. Sorry about that! For those of you who already have the 250 and 500 hours achievements, very well done and thank you for your dedication!

That would be lame considering all the people that have left their consoles on for hundreds of hours...but i'm sure everyone that didn't will be happy

Oriole2682 said:I agree, like me I just got it done today . The game is ok, I just wish the aim and power weren't both on the left stick, should have one for aim and one for power, cant tell you how many times when I was adjusting power the aim would move and I'd have to start over again, so annoying.