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Gamertag change not updating

AuthorMessage
NamelessxDread
Posted on 13 September 17 at 12:33
I tried what I read in other threads, of going to privacy settings on Xbox.com and blocking everything then setting back and then requesting update on TA, but it hasn't changed.

My new gamertag is "NamelessxDread".
Jblacq
249,175
Jblacq
Posted on 13 September 17 at 12:48
Just to make sure, after you switched the privacy settings, did you request a forced scan? (If it happened, it would have added a "stop sign" icon on your profile)
NamelessxDread
Posted on 13 September 17 at 12:58
I tried again with everything blocked, I didn't see any "stop sign".
NamelessxDread
Posted on 13 September 17 at 14:34
Also, when I pull up TA app on Xbox One, it has my new gamertag, but not on the site.
Yazite
232,649
Yazite
Posted on 13 September 17 at 17:36
This seems to be a recurring issue as of late. I recommend posting in Bug Reports Forum so the devs can log the issue.
Wake me, when you need me.
Legendary 0217
Posted on 15 September 17 at 11:32
I have changed my gamertag, however It is not updating on the site. Can I have a scan please?
Legendary 0217
Posted on 15 September 17 at 15:00
Hi. I too did what NamelessxDread did, where I blocked everything and then tried an update, however Im still not seeing my new gamertag. Any help would be great.
Yazite
232,649
Yazite
Posted on 15 September 17 at 17:37
Please post the issue in Bug Reports Forum. This is a common problem at the moment.
Wake me, when you need me.
WebChimp UK
460,675
WebChimp UK
Posted on 19 September 17 at 11:10
I've just pushed some new scanned code live which should sort this - I've requested a scan against your account, Brier, and it's now flicked over to the new gamertag. Apologies for any inconvenience.
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