The London Agency unlocks when you reach a 4-star rating in the Montreal Agency.
Excitement (Travel Agency)
Drag your customers to the place shown in the speech bubble. Touch them to help them. Depending on which chair, you will help them automatically or you'll need to play a mini-game. Watch their patience stars. If they reach zero, you'll upset a customer. Upsetting three customers will result in a failure. Touch one customer after the other to set the order of actions for April. You have a limited amount of time to serve as many customers as possible. Time is shown in the upper right corner of the screen. In this agency, you get additional services such as meal selection and planning vacations (unlocks at three stars).
Brown chair
* Waiting chairs. Keep them free as much as possible so new customers can enter. Shift customers as fast as possible to another chair.
Red chair
* Brochure station. Touch the customer to help him.
* Hire staff so they can give the information for you. (available at four stars)
Blue chair
* Destination chair. Touch the customer to start a mini-game. Scroll through the destinations until the customer has a big smile.
* Meal selection. Choose the meal where the customer smiles.
Pink chair
* Accommodation chair: Touch the customer to start the mini-game. Choose the hotel according to the customers budget. The customers smiles when you find the right hotel.
Green chair (unlocks at 3 stars)
* Planning chairs. In this chair, you plan a customers vacation in their calendar. Touch and drag the red conflicting days out of the vacation week.
Yellow ticket machine
* Touch the customer to print their ticket.
Cash register
* Touch the register to collect the cash.
* Hire staff so they collect the money for you. (available at two stars)
Appeal (Shop)
Always try to hire staff first. Secondly, buy extra chairs/machines. Lastly, upgrade chairs. I suggest you upgrade them equally except for the brown chairs; upgrade them last. You need to be sure that customers are patient in the other chairs as when you leave your brown chairs occupied, no new customers can enter, so those should be upgraded last. Press "Finished" when you are done shopping.
Brown chairs
* Upgrade 1: $400
* Upgrade 2 (unlocks at 2 stars): $600
* Upgrade 3 (unlocks at 3 stars): $800
* Upgrade 4 (unlocks at 4 stars): $1,600
Red chair
* Upgrade 1: $600
* Upgrade 2 (unlocks at 2 stars): $900
* Upgrade 3 (unlocks at 3 stars): $1,200
* Upgrade 4 (unlocks at 4 stars): $2,400
* Hire staff (unlocks at 4 stars): $3,500
Blue chair
* Additional chair: $500
* Upgrade1: $750
* Upgrade 2 (unlocks at 2 stars): $1,000
* Upgrade 3 (unlocks at 3 stars): $1,250
* Upgrade 4 (unlocks at 4 stars): $2,500
Pink chair
* Additional chair: $500
* Upgrade 1: $750
* Upgrade 2 (unlocks at 2 stars): $1,000
* Upgrade 3 (unlocks at 3 stars): $1,250
* Upgrade 4 (unlocks at 4 stars): $2,500
Green chair (unlocks at 3 stars)
* Upgrade 1: $750
* Upgrade 2: $1,000
* Upgrade 3: $1,250
* Upgrade 4 (unlocks at 4 stars): $2,500
Yellow ticket machine
* Upgrade 1: $800
* Upgrade 2 (unlocks at 2 stars): $1,200
* Upgrade 3 (unlocks at 3 stars): $1,400
* Upgrade 4 (unlocks at 4 stars): $2,800
Cash register
* Hire staff (unlocks at 2 stars): $2,500
Satisfaction (Travel)
Touch a full plane to depart. Play the mini-games to increase the satisfaction bar. If you do not serve the customer fast enough, his/her hearts will drain. You'll upset the customer when its hearts reach zero. It is game over when you upset three customers.
Hawaii
April can only carry up to two items at a time. You cannot perform any other actions while carrying items. If you want to discard a carried item, touch the recycle bin to throw it away.
In this mini-game you make customers happy by utilizing the following steps.
* Always start with preparing the drinks by touching the coconut machine. Drag the red dot to the right, drag the red dot to the bottom and refill it as soon as it is empty.
* Drag the customers from the beach chairs to the beach towels or the pool when it appears in the speech bubble. Keep those chairs empty so new customers can arrive.
* Drag customers from the towels to the pool and from the pool to the beach towels when it appears in the speech bubble.
* Touch the customer on the beach towel when it appears in the speech bubble. This will turn the customer over. To do so, you need to make a circular move with the red dot.
* When a coconut appears in the speech bubble, serve the customer a cocktail.
The next achievement is very easy. You need to have three customers in the pool at the same time.
Pool PartyFill up the pool with 3 customers in Hawaii.

Grand Canyon
To increase the happiness of the waiting customers, drag the customers to the information desk, to the binoculars or to the photo camera according to their wish visible in the speech bubble.
* Information desk: Touch the customer to give them information.
* Photo camera: Touch the customer to start the mini game. Drag the red arrow up or down and release them in the green part (focus). Take the picture to satisfy the customer.
* Binoculars: Touch the customer to start the mini game. You have to find something special. Touch and drag in the direction of the arrow. To satisfy the customer, hold it at the point of interest for a few seconds.
Caribbean
This destination unlocks at two stars. You have to press the matching button when the dance steps move over the target.
Italy
The final destination of the London Agency unlocks at three stars. This mini-game is a restaurant game. Serve your customers food or coffee as fast as possible to please them. April can only carry up to two items at a time. You cannot perform any other actions while carrying items. If you want to discard a carried item, touch the recycle bin to throw it away.
Always start with making coffee and refill it as soon as possible when it is empty. I suggest you always touch the customers first to take their orders above serving others their meal or coffee. It takes a few seconds before the preferred meal/coffee shows in the speech bubble. Serve them the meal or coffee they want to increase their happiness. If two customers want the same meal, pick one up and wait for the cook to make another. Pick up the second one and serve it to the customers.
For the next achievement you need a little bit of luck. You can only make four coffees at once. Do not serve any coffee until 4 or 5 customers want coffee. If only 4 customers want coffee, start giving it to them and refill the coffee pot. Now you need some luck and hope that another customer wants a coffee as well, because you need to serve 5 coffees in a row without serving anything else. Serve 4 coffees and refill the coffee pot, serve the last coffee without anything else in between them to unlock the next achievement.
Keep playing "Excitement", "Appeal" and "Satisfaction" until you have a 5 star rating in the London Agency to unlock the next achievement.
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