New Xbox Experience Beginning To Roll Out Today

By Mark Delaney, 2 years ago
For months, we've been hearing all about the upcoming big changes to the Xbox One's user interface including backwards compatibility, a new visual style to the dashboard, reorganization of apps, games, and other frequent landing spots, and an overall faster console. Today that new Xbox One "Experience" has begun rolling out to some preview program members, with more to receive it over the coming days and weeks.

If you're a member of the preview program and have not yet opted in to receiving the new UI, you can learn more about how to do that, as well as the full features list, here. For some, you might already be digging through all the new features. Major Nelson said on Xbox Wire that this overhaul is fueled by three key areas: speed, ease of use, and fan feedback. After taking into account months of feedback on the community forums and from preview members, the update is nearly ready to go public in full. The continued feedback will help make this work-in-progress the best it can be, said Major Nelson.

The preview members selected for this update are chosen based on "several factors" including their level of participation in the program thus far. Over time, the update will roll out to more and more previewers while developers constantly address issues and feedback.The preview doesn't come without caveats however. As you'll be informed of when you go to opt in to the program, certain games, apps, and other features won't always run smoothly when used in conjunction with this work-in-progess update. Keep that in mind when deciding whether you want to join in now or wait for the final version later. The list of currently known bugs can be seen below.

Games and Apps: The following are known issues with specific titles on the initial New Xbox One Experience updates.

Games Failing to Launch: The following games may fail to launch:

Guacamelee: SCTE
Elite: Dangerous
Pool Nation FX
D4: Dark Dreams Don't Die
Xbox Fitness
Destiny: The Taken King
Game Compilation Discs (ex. Borderlands: The Handsome Collection, Saints Row IV).
Forza 6: You may encounter graphical errors (screen turns a blue or purple hue) when participating in races

Assassin's Creed Unity: Installing Assassin's Creed Unity DLC while the game is open will cause it to crash when the DLC finishes downloading.

Elder Scrolls Online: Logging in to an existing character will cause an error indicating you do not have network connectivity and prevent you from connecting to the server.

Titles with DLC installation issues: You will be unable to install DLC from game collection as no manage UI is present. Simply download the DLC and bundled title from the Store.

Apps Failing to Launch: The following apps may fail to launch:

ABC News
Showtime Anytime
Every Street United
Apps with video issues: The following apps will launch but videos or streams will not play. - SyFy - USA Now - BravoNow - TED - MLB

General System Issues

System Update Errors: If you encounter an update error screen while downloading a system update and the console freezes, please wait 3 minutes before rebooting the console to ensure crash data is captured. Crash data is submitted automatically; no action required on your part.

Party Chat: When entering connected standby with a party chat session open, after resuming from connected standby party chat may no longer function. Workaround: Hard reset the console.

Xbox Button: While holding down a button on the controller or plugging in a racing wheel and pressing the Xbox button, the power menu may pop up after which the Xbox button will fail to recognize input. Workaround: Hard reset the console.

Automatic Downloads: Content purchased from will not automatically download to the Xbox One console. This feature is planned to come later.

Browser: You will be unable to use voice commands in the browser; using voice commands in the browser will likely cause the console to hang and require a hard reset to resolve the issue.

My games & apps: After downloading a system update My games & apps may fail to populate. Workaround: Hard reset the console.

Games stuck in the queue: You may find games are unexpectedly remaining in the download queue.

Notifications: Friends do not receive game toast notifications.

Live TV: The following issues affect the Live TV experience:

Cable/Satellite set top box compatibility is not yet at parity with the current Xbox One experience. Please continue to report video playback and audio issues using the Report a problem app to help us improve the experience. HDMI troubleshooting steps:

Go Home and press the menu button on the OneGuide app to quit, then restart it.
Unplug and re-plug the HDMI-in cable from the Xbox, ensuring it's seated securely in the port.
With the Xbox One turned on, pull the power cord on the cable/satellite box, wait a few seconds, and plug it back in.
Press and hold the power button on the front of the Xbox One to perform a hard reboot of the console.
Dolby Digital surround sound will not work for Live TV.

App channels cannot be set as a Favorite.

The "Xbox Snap TV" voice command does not work. You can snap TV via voice command by saying "Xbox Snap OneGuide" or choosing OneGuide from the Snap Center.

The OneGuide pin doesn't function. You can launch OneGuide using the app, voice commands, or from the OneGuide twist.

You may experience a stuck frame streaming TV to the Xbox App. You can enter OneGuide or resize your window to restore video playback.

The media transport controls do not work when streaming TV to SmartGlass and Xbox app clients.

When resuming from connected standby the Xbox One media remote may fail to send commands; a hard reset resolves this.

Community Twist

Currently this area is not fully populated with content and is missing large sections of the user experience. Activity feed content also may not be actionable and items on the trending items second level screen have not been fully tuned. As Preview moves forward content and features in this area will light up.

Xbox App/Smartglass

SmartGlass and Xbox App Live TV/OneGuide: You may experience issues connecting to Live TV or OneGuide when connecting to the console with SmartGlass. Workaround: Set your SmartGlass connection to auto connect, quit the app, and restart. If the issue persists, hard reset the console.

Basic SmartGlass functionality is now available including gamepad navigation, touch navigation, remote text entry, media playback control, and companions for apps and games. Other features such as two-finger touch panning, media companions, and power on/off will not function in this build.


Xbox One Media Remote:

When resuming from connected standby the Xbox One media remote may fail to send commands; a hard reset resolves this.

The buttons for media playback will not work (rewind, play, pause, fast forward, skip back, stop, skip forward). The directional and center "select" button will function as normal.

USB TV Tuner: If you have a USB TV Tuner plugged into your Threshold Xbox One console, Windows and Windows Phone SmartGlass devices will crash when attempting to connect to the console. To avoid this, you can switch to the Xbox App on Windows 10 or reset your TV settings and avoid setting up the USB TV Tuner.

Third Party Steering Wheels: Using a third party steering wheel will work in games, however, it may cause instability to the console after attempting to use the Xbox button to return to the dashboard. Workaround: Hard reset the console.
Sometime this fall, the New Xbox Experience will go live to everyone who owns an Xbox One. If you're among the chosen few already playing with the new update, please share with us your thoughts.
Mark Delaney
Written by Mark Delaney
Mark is a Boston native now living in Portland, Oregon. He's the Editorial Manager on TA, loves story-first games, and is one of three voices on the TA Playlist podcast. Outside of games he likes biking, sci-fi, the NFL, and spending time with his fiancée and son. He almost never writes in the third person.