With the recent launch of Forza Motorsport 7, many fans who purchased the VIP option were disappointed and angered to see that the benefits had been severely reduced from the previous title, with 100% credit bonus only being implemented through limited use Mod cards. This was not clear in the initial description in the Windows or Xbox store, which was then quietly updated post-launch. The reaction from fans was understandably vociferous and Turn 10 Studios has now responded to the complaints.
In an open letter in the Forza community forums, Turn 10 Studios head, Alan Hartman, has apologised for the confusion and frustration caused by the VIP changes. In order to make amends, he has announced that all FM7 VIPs will receive four new Tier 5 legendary cars. Additionally, all of the VIPs will receive 1 million credits. The car and credits are already being sent out, so VIP players should keep an eye on the in-game message center.
More importantly, Hartman has also announced that the VIP rewards system will be changed to work as it did in Forza Motorsport 6 meaning that there will be a 2x base credit bonus after every race. The change is currently being worked on and Turn 10 Studios will release it as soon as possible.
Finally, for those playing on the PC version, Hartman has confirmed that an update to the title went live yesterday which should address some of the performance and stability issues that PC players have encountered.
The full open letter is included below:
Since Forza Motorsport 7 launched into early access last week, everyone here at Turn 10 has been keeping a close eye on our players’ feedback. The most important thing to us is to maintain open communication with the Forza Community. We’ve heard what you have had to say and, starting today, you can expect some significant changes.Turn 10 have also updated the name of one of the achievements in the game - Godzilla is now
VIP and Ultimate
Over the weekend we heard loud and clear from Ultimate Edition owners expressing frustration over the VIP membership offer in Forza Motorsport 7. We immediately updated the VIP description in the Windows Store to alleviate any future confusion. As head of the studio, I apologize for any confusion or frustration our players may have experienced.
Going forward, we will continue to ensure that Forza Motorsport 7 VIPs receive the most value for their VIP membership, including new experiences and great content. Starting today we’re sending all Forza Motorsport 7 VIPs four additional Forza Edition cars:
2016 Jaguar F-TYPE Project 7 Forza Edition
2017 Chevrolet Camaro ZL1 Forza Edition
2017 Acura NSX Forza Edition
2010 Maserati Gran Turismo S Forza Edition
Forza 7 VIPs will be able to download all these cars from the in-game message center and add them to their car collection. Players will not only enjoy an immediate bump to their Car Collection score after adding these Tier 5 Legendary cars to their garages, they’ll also be able to take advantage of the inherent perks that each of these Forza Edition cars offer. In addition to the cars, we’re also sending all Forza 7 VIPs 1 million credits.
Secondly, and even more significantly, we will be changing VIP rewards in Forza Motorsport 7. This new system will work like it did in Forza Motorsport 6, offering a 2X base credit bonus after every race. We’ve already started work on this feature and we will release it as soon as possible. Look for more information on this update as we near the release date.
PC Stability and Performance
Since the launch of Forza Motorsport 7 on Windows 10 PCs, I’ve been delighted to see so many players enjoying the Windows 10 version on a huge variety of PC hardware configurations. We’ve enjoyed seeing feedback from fans who are praising how Forza 7 plays on their personal PCs. That said, we are aware of stability and performance issues that some PC players are facing. The team is working around the clock to report, investigate, and resolve these issues as quickly as possible. In fact, our first update for the game went live yesterday, addressing several PC stability and performance issues. The quality of the PC experience will continue to be a top priority.
If you are experiencing a technical issue with Forza Motorsport 7, please let us know, either in our Technical Support forums here on the site, via Twitter, or by sending us an e-mail at email@example.com.
From everyone here at Turn 10, I’d like to personally thank you all for playing Forza Motorsport 7. We’re glad you’re here. Your passion for racing and Forza inspires and drives us every day.
Forza Motorsport 7 is available now on the Xbox One and Windows 10.
We've got the full list of Forza Motorsport 7 achievements - check the list for guides to unlocking them.