We have just picked up reports of an Xbox Live service issue. Please note that the issue may be unique to a particular region or device. You can check out the details of the issue below, and keep an eye on the Xbox Support Twitter account for updates.
Issue Details Description:
Buying downloadable itemsStarted: 9th May 2019 at 12:09
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox 360, Xbox One, Xbox.com, Windows Phone, Windows 10
If you are experiencing any issues and have updates or a workaround, please share your thoughts in the comments. You can keep up with the latest Xbox Live service status here.
For even more information, visit the US or GB versions of the offial Xbox Live service status page.