Xbox Live Service Issues Detected: Store Purchase and Downloads Affected, US and GB

By Sam Quirke, 10 days ago
We have just picked up reports of some Xbox Live service issues — it seems that there is a general problem with the Store. Browsing, buying and downloading items are all affected in US and GB regions. You can check out the details of the issues below, and keep an eye on the Xbox Support Twitter account for updates.

Issue #1

Description:
Browsing the Xbox Games Store
Started: 8th October 2019 at 05:20
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox 360, Xbox One, Xbox.com, Windows Phone, Windows 10

Issue #2

Description:
Buying downloadable items
Started: 8th October 2019 at 05:20
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox 360, Xbox One, Xbox.com, Windows Phone, Windows 10

Issue #3

Description:
Downloading items that you have already purchased
Started: 8th October 2019 at 05:20
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox 360, Xbox One, Windows Phone, Windows 10

If you are experiencing any issues and have updates or a workaround, please share your thoughts in the comments. You can keep up with the latest Xbox Live service status here.

For even more information, visit the US or GB versions of the offial Xbox Live service status page.
Sam Quirke
Written by Sam Quirke
Sam has been a Newshound since 2016 and is now the Editor for both TrueAchievements and TrueTrophies. He loves gaming on all devices and in all genres. He remains a stubborn Assassin's Creed and Pokémon fan.