Xbox Live Service Update – Store Issues Resolved in the US and UK

By Sam Quirke,
Update: The Xbox Store issues appear to have been resolved as of this afternoon, UK time.

Original Story:

A few minutes ago we picked up signs of an Xbox Live service issue in the UK and US, with players unable to browse the Store from the dashboard. While it may not impact all users in the area it's worth bearing in mind that the Store may be unavailable.

Issue Details

Description:
Browsing the Xbox Games Store
Started: 21st October 2019 at 08:54
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox 360, Xbox One, Xbox.com, Windows Phone, Windows 10

If you are experiencing any issues and have updates or a workaround, please share your thoughts in the comments. You can keep up with the latest Xbox Live service status here.
Sam Quirke
Written by Sam Quirke
Sam has been a Newshound since 2016 and is now the Editor for both TrueAchievements and TrueTrophies. He loves gaming on all devices and in all genres. He remains a stubborn Assassin's Creed and Pokémon fan.
Posts on this article have been added to a thread in the Gaming News Forum.
  • CuthredCuthred580,505
    Posted on 21 October 19 at 09:19, Edited on 21 October 19 at 09:19 by CuthredPermalink
    Seriously, why do you *always* only relate to US/UK players/issues etc? There are usually more regions affected you know?
  • Travius1990Travius1990391,758
    Posted on 21 October 19 at 09:26Permalink
    Might want to look at where the website is based and where the majority of users are before making comments like this.
  • Posted on 21 October 19 at 09:45Permalink
    Store was ok last night I bought Atlas and i've played it this morning so no issues here thankfully (North UK)
  • DingadillyDingadilly1,162,370
    Posted on 21 October 19 at 09:59Permalink
    I'm at work, so they got all day UK fix it for me.
  • Posted on 21 October 19 at 10:36Permalink
    Travius1990 said:
    Might want to look at where the website is based and where the majority of users are before making comments like this.
    I understand where the majority of users are from, but it doesn't mean other countries/regions don't exist. They don't have to follow the "great" example M$ is showing the world.
  • Posted on 21 October 19 at 10:38Permalink
    I had no issues purchasing samurai shodown IV last night but had issues installing it. It kept showing up in recently installed but no we here to be found on my console
  • charlijaencharlijaen13,742
    Posted on 21 October 19 at 11:52Permalink
    Hope they fix the xbox.com purchases for the 360 stuff and the Xbox One BC purchases too
  • Reina WattReina Watt295,903
    Posted on 21 October 19 at 12:20Permalink
    The store does seem to be having some weird hiccups, it's kind of working but it's also not responding too well at points.
    Why get a life when as a gamer you live more lives than you can manage
  • SeitzzSeitzz682,626
    Posted on 21 October 19 at 14:22Permalink
    Seems like this is at least becoming a weekly thing.
  • DontasciimeDontasciime272,228
    Posted on 21 October 19 at 15:40Permalink
    We should get an achievement.
  • KulphrixKulphrix315,189
    Posted on 22 October 19 at 12:46Permalink
    Why do they only notice when’s there is issues with the store? We couldn’t get into party chats and could barley play anything public. I guess as long as we can buy stuff it’s cool though.
    Kulphrix
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