Xbox Elite Series 2 controller now included in stick drift lawsuit against Microsoft

By Sean Carey,
An ongoing class-action lawsuit filed against Microsoft over the issue of stick drift with its controllers has now been updated to include both the Xbox Elite Series 1 and Xbox Elite Series 2 controllers.

Elite series 2 lawsuit

The lawsuit, filed back in April this year, claims that a large number of Xbox owners have experienced drifting issues across various controller models. The filing alleges that due to a design flaw within Xbox controllers, movements are being registered on the analogue sticks without any input from the user. The lawsuit says this defect is caused by a lubricant found on the track of the analogue stick. As spotted by VGC, the filing was updated earlier this month to include both Elite Series controllers. The amended complaint also adds seven additional plaintiffs and demands the case goes before a jury.

The suit alleges that Microsoft has known about the stick drift issues for years saying, "a large volume of consumers have been complaining about stick drift on Xbox One controllers since at least 2014," and that Microsoft has failed to "disclose the defect and routinely refuses to repair the controllers without charge when the defect manifests."

“Microsoft lures consumers into purchasing the Xbox controllers by touting the Xbox controllers as superior controllers that enhance gameplay, describing the Elite controllers as the ‘world’s most advanced controller’ and emphasising the Xbox one joysticks and buttons as possessing ‘Ultimate Precision’,” the lawsuit claims.

“Microsoft does not disclose to consumers that the Xbox controllers are defective, causing the joystick component to fail. Members of the general public have the right to know the latent defects with the Xbox controller components.”

The Xbox Elite Series 2 controller launched in November 2019, but after just two weeks, users began to complain about stick drift and button presses failing to register. Microsoft said it was investigating the issue at the time.

Have you had any issues with stick drift impacting Elite Series controllers? Let us know in the comments.
Sean Carey
Written by Sean Carey
Sean graduated from Southampton Solent University with a first-class honours degree in Journalism, which he uses to keep TrueAchievements and TrueTrophies topped up with gaming and industry news. When not scouring the web for the latest big story, you’ll find him tearing up the streets in Forza Horizon 5, or failing miserably in Call of Duty: Warzone.