Xbox Live is down - multiple services affected

By Rich Stone,
We have just picked up reports of some major Xbox Live service issues, including signing in.

Please note that the issues may be unique to a particular region or device. You can check out the details of the issues below, and keep an eye on the Xbox Support Twitter account for updates.

Issue #1

Description:
Sign-in
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Xbox Live Core Services
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360, Xbox.com

Issue #2

Description:
Making in-game purchases
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360, Xbox.com

Issue #3

Description:
Matchmaking
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Social and Gaming
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360

Issue #4

Description:
Purchasing backward compatible games
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360

Issue #5

Description:
Purchasing Game Pass games
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360, Xbox.com

Issue #6

Description:
Purchasing games
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360, Xbox.com

Issue #7

Description:
Purchasing subscriptions
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Purchase and Content Usage
Impacted devices: Xbox One, Cloud gaming, Android devices, Apple devices, Xbox on Windows, Xbox One, Xbox 360, Xbox.com

Issue #8

Description:
Launching cloud games
Started: February 25th 2021 at 20:15
Affected regions: GB, US
Affected services: Social and Gaming
Impacted devices: Cloud gaming, Android devices, Apple devices, Xbox One, Xbox.com


If you are experiencing any issues and have updates or a workaround, please share your thoughts in the comments. You can keep up with the latest Xbox Live service status here.

For even more information, visit the US or GB versions of the offial Xbox Live service status page.
Rich Stone
Written by Rich Stone
Creator of TrueAchievements, TrueTrophies and TrueSteamAchievements. Writes site news and still finds time for the odd game here and there. Loves Racing games and Shooters, yet to be convinced that any RPG is worth the time investment!